Thomas S.
NO RETURNS ON A SAMPLE
Got a sample, wanted to order the rug. WANTED CREDIT OR RETURN SAMPLE WAS TOLD NO. CHOSE NOT TO PURCHASE RUG.
Reply from PlushRugsJun 10, 2025
Good Morning Thomas, I'm not sure if there is some form of miscommunication happening, as I've checked both our email and phone records and we haven't received any communication from you regarding a request to return your rug sample. As well, we do allow for returns on rug samples, our team would not deny this request if received. I will have one of our team members contact you directly to get you taken care of. - The PlushRugs Team

