Excellent
Based on 538 reviews
Plymouth Rock Assurance4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
MARLA S.
Your company is money hungry n suck boiled eggs
Reply from Plymouth Rock AssuranceMay 26, 2026
Hi Marla, we’re sorry to hear this feedback. If you’re open to it, please send us more information at [email protected] so our team can better understand your experience.
Olavo
Very friendly, helpful and saved me money
Reply from Plymouth Rock AssuranceMay 26, 2026
Hi, thank you for the review and for being a customer! We’re glad to hear you had a friendly, helpful experience and were able to save with us.
Wanda M.
I’m not imagining I finding t best assurance and cheaper and my state and very quality .thanks for making my life better
Reply from Plymouth Rock AssuranceMay 26, 2026
Hi Wanda, we are thrilled to hear that. Thank you for choosing us!
CARLOS V.
Was able to talk to an actual agent on the phone.
Reply from Plymouth Rock AssuranceMay 26, 2026
Hi Carlos, we're happy to hear you connected with our team. Thank you for your feedback!
LAURA
Employee had excellent customer service skills, was obviously well trained and knowledgeable. She was also friendly and helpful.
Reply from Plymouth Rock AssuranceMay 26, 2026
Hi Laura, thank you for the great feedback! We're so glad our team member's excellent service made your experience a positive one.
DAVID S.
the custemer servics is very poor
Reply from Plymouth Rock AssuranceMay 26, 2026
Hi David, we’re sorry to hear about your experience with our team. We’d like the opportunity to learn more and see how we can help. Please send us an email to [email protected] with additional details.
Stephen C.
Every thing was ok until they got my money. I asked the agent if I can get the coverage started 5/21 to avoid paying progressive and was ignored.
Reply from Plymouth Rock AssuranceMay 22, 2026
Hi Stephen, we’re sorry to hear that and understand your frustration. We’re sharing this feedback with our team to look into further.
MARC R.
I just want to stay positive, not even one month I can’t say to much so far so good
Reply from Plymouth Rock AssuranceMay 22, 2026
Hi Marc, thank you for sharing. We’re glad to hear things have been good so far. If you experience any issues or need further assistance, please feel free to reach out to us directly at [email protected].
