Excellent
Based on 2,856 reviews
Premier Pet Transport5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Premier Pet Transport (pptbooking.com) has 2,856 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 2,820 reviews with 5 stars · Clear filters
Jeff B.
Our experience with Premier
Reply from Premier Pet TransportMar 6, 2025
We are delighted to hear that you had such a positive experience bringing your new puppy home! Thank you for the kind words.
Jordan L.
Ryan and Richard were great! Great communication and kept us updated the entire time. Highly recommend. Puppy is home happy and healthy!
Reply from Premier Pet TransportMar 6, 2025
We're so happy to hear you had a wonderful experience with our drivers. It means the world to us. Thank you for taking the time to share.
Kim K.
Joey and Roy were great! Very professional, we’re slightly delayed but they kept us informed and arrived when they said they would. Could tell they had taken great care of Darcy all the way from Missouri. Thank you so much!
Reply from Premier Pet TransportMar 6, 2025
Thank you for your wonderful review! We're so happy to hear your new family member arrived safely and that you had a positive experience with Joey and Roy.
Lisa M.
I loved how the drivers communicated with me via text. They kept me informed and responded promptly to my text messages. Also, they were extremely curtious and professional when I arrived to pick up my puppy. Their names were Ryan and Richard! Thanks Premier. You scored a 10 in my book!! I also loved how they took a picture of me with my puppy.
Reply from Premier Pet TransportMar 6, 2025
We're thrilled to hear about your positive experience! It means a great deal to us that you felt we were communicative and efficient. We're so glad everything went smoothly for you and appreciate you taking the time to share your feedback.
Tonja B.
Dallas and Jaydon were easy to deal with and our puppies were in great shape when they arrived. They took the time to chat with us and make sure the puppies George and Gracie were cleaned up and well.
Reply from Premier Pet TransportMar 6, 2025
We're thrilled to hear you had such a positive experience! It means a great deal to us that you felt comfortable and confident entrusting your puppies' journey to our team. We appreciate your kind words about Dallas and Jaydon; we'll be sure to share your feedback with them.
Brittany
Ryan and Richard got my dog home safely! They really cared about her well being. They were so wonderful.
Reply from Premier Pet TransportMar 6, 2025
We're so happy to hear you had a positive experience with our team! We appreciate you taking the time to share your kind words.
Kristin Y.
Nathan T and Clinton are great! Pup arrived happy and healthy. Thanks!
Reply from Premier Pet TransportMar 6, 2025
We're so glad to hear you had a positive experience with our drivers. We appreciate your kind words and will share your feedback with them.
Kristina C.
I’m sorry this took so long to get to you, it’s been four weeks today since Ryan and Richard dropped off my sweet little Magnus. And I could not be happier. Premier Pet Transport was amazing, and kept us informed the entire way. Their bubbly personalities were wonderful and they were very patient with the special circumstance. I have a right side that does not work very well, so my aunt was my driver. She did not want to get in the picture, but Ryan helped me talk her into it, and I love that he did that. Both Ryan and Richard love what they do, and it really shows. If I could give you guys 10 stars, I would!
Reply from Premier Pet TransportMar 6, 2025
We are so happy to hear this wonderful feedback. Ryan and Richard strive to provide the best service, and I am so happy that they talked your aunt into the picture - such a wonderful memory to have. We greatly appreciate you taking the time to share this and we hope your new fur baby is settling in well.
