Excellent
Based on 36 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Preferred Market Solutions has been a leading provider of loyalty programs and solutions to small businesses, as well as multi-store chains, since 2004. We serve businesses across many diverse industries, including retail, hospitality, restaurant, service, leisure, medical and many more. Our Preferred Patron™ Loyalty Solution has become the envy of the competition, with many trying to emulate it's success. We have formulated over a decade of hands-on marketing experience into our Preferred Patron™ solution, making this program simply the best loyalty program available to any business of any size today!
Preferred Patron Loyalty (preferredpatron.com) has 36 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
36 approved reviews, newest moderated first
John
The team at Preferred Patron has been nothing short of excellent. They are very quick to respond to questions, service issues, and most importantly training of my staff. I would highly recommend this company for your customer reward needs!
Reply from Preferred Patron LoyaltyApr 18, 2017
Thank you John. We appreciate the opportunity we have had to service the Flamingo Slots Casino chain!
Richard L.
In the printing business, focus on quality is no longer a distinguishing factor. I had to focus on my improving customer relationships, to form a bond that would instill a sense of loyalty. That's why I turned to the group at Preferred Patron. They helped me get started toward this goal, and I have to say, they have been great every step of the way. I have seen significant improvement with retaining customers and feel satisfied that going with their solution was, perhaps, one of the smartest things I could have done!
Mary
We have been doing business for over a decade using loyalty and gift cards. Works great for our small retail business.
Reply from Preferred Patron LoyaltyApr 13, 2017
Thank you Mary. Time really does fly! Alot certainly has changed since 2006 when you first signed up with us. I hope you were able to benefit from some of the many enhancements that have been added to our solution, over the years.
Jill Klinger S.
Preferred patron has helped our company grow & evolve. Their customer service is top notch. They did a fantastic job of giving us a product that matched our company's unique needs.
Finbarr
Absolutely fantastic company to work with. Their technology far outweighs anything else in the market but even more important than that is their advice regarding our loyalty program. They advised us on how best to improve our loyalty program and grow our membership. Best thing was, the technology did all of the work for us!
Reply from Preferred Patron LoyaltyApr 6, 2017
Thank you Finbarr! Being fortunate enough to service customers, such as yourself, on the international level is truly a gratifying experience that certainly comes with a unique set of challenges. I'm glad we were able to successfully tackle the intricacies involved, from time zone offsets to support for non-USA dates and currency! Thank you for choosing us.
Micaela
I would recommend this company to anyone. We have been using Preferred Patron now for over four years and have never had any issues. Everyone is knowledgeable and very helpful if you require assistance. Our customers love the offerings of the program as well.
Reply from Preferred Patron LoyaltyApr 6, 2017
Micaela, I'm glad the program is working well for Red Rack Harley Davidson and your customers! Thank you for your feedback.
Marlon
Great company. Customer service is excellent and prompt.
Reply from Preferred Patron LoyaltyApr 5, 2017
Thank you Marlon for taking a moment to leave a review. We are proud to have Nikys Sports on our Preferred Patron loyalty platform. Thank you!
Donna
The service is impecable! Whether is it helping me out with technical issues or giving me tips to get the most out of the program, I can count on Preferred Patrons. I had to take over managing our email marketing program with limited technical background. They were patient, held my hand, went above and beyond to make sure that I understood what to do and checked-in afterwards to ensure that I was on the right track. That's service!
Reply from Preferred Patron LoyaltyApr 5, 2017
Thank you Donna! We know we're doing okay when clients are willing to write such a positive testimonial. We really appreciate your endorsement!
