Kym Green S.
kimberly was very helpful in resolving…
kimberly was very helpful in resolving my issue
Reply from Premium Parking - United StatesApr 14, 2026
Thank you for the review! Your feedback means a lot to us.

Excellent
Based on 414 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Kym Green S.
kimberly was very helpful in resolving my issue
Reply from Premium Parking - United StatesApr 14, 2026
Thank you for the review! Your feedback means a lot to us.
Susan S.
First call AI hung up on me. Asked for representative/agent next time and the live person helped me right away. Sent photo of plates via email and the error was corrected - no hassle. Thanks to real person!
Reply from Premium Parking - United StatesApr 13, 2026
Excellent review. We sincerely appreciate your feedback.
Mack S.
Excellent handling
Reply from Premium Parking - United StatesApr 13, 2026
Excellent review. We sincerely appreciate your feedback.
Roger D.
Received excellent customer service from Kimberly, was a pleasure speaking with her. She made the experience a 5 star plus experience
Reply from Premium Parking - United StatesApr 13, 2026
Excellent review. We sincerely appreciate your feedback.
Holly F.
I got my dates mixed up when I pre-paid for parking. I called customer service, and it was taken care of quickly. The representative was kind and very efficient.
Reply from Premium Parking - United StatesApr 13, 2026
Excellent review. We sincerely appreciate your feedback.
Kirsty L.
Sharmaine was very helpful and efficient! She did a great job
Reply from Premium Parking - United StatesApr 10, 2026
Amazing review. We sincerely appreciate your feedback!
Jerry
Kimberly did a great job resolving a minor problem i had. She truly is a great Ambassador for Premium Parking.
Reply from Premium Parking - United StatesApr 10, 2026
Amazing review. We sincerely appreciate your feedback!
charlie
Noel, was so helpful and very knowledgeable, he was 10 Star!! The best!!
Reply from Premium Parking - United StatesApr 10, 2026
Amazing review. We sincerely appreciate your feedback!