Premium Parking - United StatesReviews of premiumparking.com

Quick and easy customer service process.

Sharmaine provided excellent customer service. All my issues were quickly resolved and couldn't have gone any better.

I had an excellent experience with Premium Parking. Cynthia was friendly, courteous, professional, and extremely helpful. She quickly understood my situation, demonstrated a strong knowledge of the system, and resolved my issue promptly. It is refreshing to work with someone who is both knowledgeable and genuinely pleasant to speak with. Thank you, Cynthia, for the outstanding customer service.

The Customer Service representative Ryne was so nice and attentive. He really made my day and was able to help me with my needs in a speedy timeframe.

I recently used one of their parking lots. For some reason the receipt did not come across when my session ended. It's a business expense so I needed the receipt for accounting. Kimberly was very helpful in proving my receipt even a couple weeks after I had been there. Appreciate the customer service.

The agent had a very pleasant demeanor. He listened to my issue and acted very promptly in assisting me to get it resolved. He showed great compassion.

My experience was great by Kimberly the customer service agent. She was so quick in addressing the issue, knowing how I needed help, and speaking to me like a human. The app could use a little work, and navigating the telephone prompts only to receive an invoice link, and no option to dispute in the link, was quite frustrating. Kimberly deserves 5 stars, not the current parking system provided by premium. I'd prefer to take a ride share than park in a lot that automatically sends you a violation and requires you to dispute it.

The great customer service I received. Calls were handled efficiently and politely. Cynthia Alagoe is the best!