PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitter reviews

2,395 approved reviews, newest moderated first

Ann and E.
Jun 2, 2026
I love PrettyLitter
I love PrettyLitter! It's a little expensive but totally worth it. We caught a potentially debilitating UTI in my elderly cat and got him to the vet before it became a huge problem because of PrettyLitter. Plus the odor control is above and beyond! Thanks! from Ann and EffingWalter the cat
Reply from PrettyLitterJun 4, 2026
Thank you so much for sharing your story, Ann! We’re so glad PrettyLitter helped you spot that color change early and get EffingWalter the cat to the vet right away. 😺 Acting quickly makes such a difference, and you gave him exactly the care he needed. We’re grateful PrettyLitter could give you that peace of mind (and odor control!). ❤️
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DariaFae
Jun 2, 2026
Does not clump or hold urine oder
Does not clump or hold urine oder. Bearly changed color at all but I guess my cats are well hydrated. Not entirely sure. Then it was a mild green color but with 'how well' my child takes care of her pets it could have been mold for all I know. Never seen or smelt litter so horribly and I thought clay was bad. I got a bag, kinda as a gift, to test my cat's health. I love walnut, corn mix about 50/50. Corn lays longer but walnut better for the oder.
Reply from PrettyLitterJun 3, 2026
We’re really sorry this was your experience! Dealing with litter odor is frustrating, and we understand why you’d be disappointed. PrettyLitter is a non‑clumping litter, so urine is absorbed into the crystals rather than forming scoopable clumps. When there isn’t enough depth or airflow, it can feel saturated instead of dry and cause more odor issues. Please reach out to us at [email protected], and our team will be happy to walk through steps for best usage. We’d love to help troubleshoot this and make it right for you. ❤️
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Paloma I.
Jun 1, 2026
Son unos ladrones
Son unos ladrones. Me cobraron tres meses y mi pedido jamás llegó. No hay un teléfono a donde puedas llamar y mucho menos responden los correos. No lo compren es estafa!!
Reply from PrettyLitterJun 1, 2026
Lamentamos mucho escuchar sobre tu experiencia; este no es el servicio que buscamos ofrecer. Vemos que has estado en contacto con nuestro equipo de soporte acerca de tu paquete perdido, y realmente queremos solucionarlo para ti. Si tienes problemas para recibir nuestros correos, no dudes en llamarnos al 800-838-3381 para poder ayudarte directamente y resolverlo lo antes posible.🐱
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Chuck S.
May 31, 2026
Total tracking mess
My long haired,adopted 14 year old cat ,came with 6 boxes of Pretty Litter, the original owner had a subscription. What dangerous silica , tracked everywhere, even on furniture. Ruined hardwood floor within 1 month. Vacuum finds it difficult to pick up. Mop, with disposable cloths adequate, but labor intensive. Not worth the money, or the damage it causes.
Reply from PrettyLitterJun 1, 2026
Thank you for sharing your feedback, Chuck. We'd like to reassure you that PrettyLitter is made from amorphous silica gel, which is non-toxic and safe for pets. Unlike crystalline silica (which can be harmful if inhaled), our litter contains no crystalline silica. While designed to minimize dust and odor, its lightweight formula may track more easily, especially with long-haired cats, as fine particles can cling to fur and break down into smaller pieces over time. 🐾 To help reduce tracking, we recommend using a litter mat (such as our Honeycomb Litter Mat) or placing the box on an easy-to-clean surface. If you'd like additional support or solutions, please contact us at [email protected] with "TrustPilot Review" in the subject, and our team will be happy to assist.❤️
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Randy
May 30, 2026
JOAN AND SUNNY
JOAN AND SUNNY WERE VERY HELPFUL...SERVICE EXCELLENCE PLUS.......OUR LITTLE MANDY CAT THANKS BOTH OF YOU..
Reply from PrettyLitterJun 1, 2026
Yay! ❤️ Joan and Sunny from our Support Team send a thank you and a virtual high five! We’re glad our team was able to provide you with the customer care you deserve. Give us a shout if you need anything else.
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Maureen D.
May 30, 2026
I used Kitty Litter for several months
I used Kitty Litter for several months. The litter was of good quality. Deliveries were on time. Provided good service.
Reply from PrettyLitterJun 1, 2026
Paws up! 🐾 We love hearing stories like yours, Maureen. Thanks for letting us be part of your kitty care routine—it means the world to us.
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ML
May 29, 2026
So convenient
So convenient, great communication and customer service.
Reply from PrettyLitterMay 29, 2026
Thank you for the thoughtful review! 🐾 We’re thrilled to hear you had a positive experience, and we’ll be here anytime you or your feline friend need us.
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Jacklene G.
May 29, 2026
This litter doesn't stick to the bottom…
This litter doesn't stick to the bottom of the pan so it is easier to scoop. It also removes any order associated with the cats waste. Another thing I have noticed less tracking of litter over the house. My cat took to the litter without any problem.
Reply from PrettyLitterMay 29, 2026
This made our day—thank you, Jacklene! We're thrilled PrettyLitter is checking all the boxes for you and your feline friend. 🐈‍⬛ Thank you for letting us be a part of your cat-care routine!
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