PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitter reviews

2,395 approved reviews, newest moderated first

Carole
Jan 10, 2026
The advantages of a great product home delivered
Our home never had cat odor once we began using Kitty Litter. With the home delivery system, hunting for a good price at supermarkets, Wal-marts and the like was avoided. It is important to read instructions as one family member in my household tended to use too much and change the pan too often.
Reply from PrettyLitterJan 13, 2026
Thank you for sharing this thoughtful review, Carole! ❤️ We're so glad PrettyLitter's home delivery has made life easier and kept your home odor-free. Thanks for the helpful tip about using the right amount too! We appreciate you choosing PrettyLitter and being a part of our cat-care community! 🐾
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Virginia B.
Jan 10, 2026
Great service and professionalism
Great service and professionalism Great product
Reply from PrettyLitterJan 12, 2026
We're so glad to hear your experience was a pawsitive one, Virginia! 😸 Thanks for choosing PrettyLitter and for sharing your feedback. ❤️
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Carol
Jan 10, 2026
I’m excited to make this change in cat…
I’m excited to make this change in cat litter for my precious Blaze.
Reply from PrettyLitterJan 12, 2026
Big purrs of gratitude, Carol! 😺 We're honored you chose PrettyLitter for Blaze and hope it makes life a little easier (and fresher) for you both! We're here anytime you need us! 💞
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Travis
Jan 9, 2026
Double accounts
MJ was very helpful in getting rid of one of the double accounts I had and we put off the next delivery for 5 months since I have 6 bags right now. I love this company and so does my cat Tally. Thanks again Pretty Litter for yet another satisfied customer.
Reply from PrettyLitterJan 12, 2026
Yay! MJ from our Support Team sends a thank you and a virtual high five! 🙌 We’re glad our team was able to provide you with the customer care you deserve. Give us a shout if you need anything else, and thanks for being a part of the PrettyLitter family, Travis! ❤️
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Jodi
Jan 9, 2026
Love For My Furbabies
My furbabies, Pepper & Pei Pei (pay pay) & I love Pretty Litter. For several reasons I love it. 1. This litter keeps me abreast about their particular health needs. 2. There never has been a problem with odor. 3. Yes! EXCELLENT HEALTH TEAM! My litter for Life! Thank you!!!
Reply from PrettyLitterJan 12, 2026
Pepper and Pei Pei sound like they're in great hands 🐾 We're so glad PrettyLitter gives you peace of mind with health monitoring, reliable odor control and support from our care team. Thank you for trusting us to be your "litter for life"! 🏆 It means the world to us. We love having you as a part of the PrettyLitter fam, Jodi!! 😽
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Monica K.
Jan 9, 2026
My cat thinks Pretty Litter rocks…
I am brand new to kitty litter one month in and already. I am so impressed with this company. I will write more as I’m 3 to 6 months in. I highly recommend Pretty Litter.
Reply from PrettyLitterJan 12, 2026
Welcome to the PrettyLitter family, Monica! 😻 Thank you for giving us a try! We're thrilled you're impressed just one month in, and we'll be here every step of the way as you continue your journey. Give your kitty some extra love from us! 💗
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Greg R.
Jan 9, 2026
Very messy and odor very strong
Found the litter very messy, dusty, also after 2 weeks the odor was very strong. Would not purchase again.
Reply from PrettyLitterJan 9, 2026
We’re so sorry to hear you're having odor issues, Greg. Other pet parents who are new to PrettyLitter have found that maintaining the proper litter depth in the box or pan can play a role in preserving its advanced odor control, cleanliness and overall longevity. Of course, there could be other causes so we'd like to learn more about your usage and experience to better assist you. If you’re still interested in giving PrettyLitter a try, please send us an email at [email protected] and include “TrustPilot” in the subject line. One of our product specialists will be standing by and ready to help.
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Nancy C.
Jan 9, 2026
I was helped by Maddy she solved a…
I was helped by Maddy she solved a problem that I had within minutes of asking!!! Thank her and give her a raise !!!!!
Reply from PrettyLitterJan 9, 2026
Yay! We happen to think Maddy is pretty fantastic too!! 🤗️ And we're so glad to hear your support experience with us was nothing less than exceptional. ❤️ Thank you for choosing PrettyLitter, Nancy!
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