Excellent
Based on 228 reviews
Price Self Storage4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Price Self Storage is committed to providing you with professional, affordable self-storage solutions for your personal or business needs. Our thirteen sparkling clean self storage facilities in California come fully equipped with a wide range of storage unit types, ensuring you that you’ll find the perfect one for your needs.Our affordable self storage facilities are designed with your storage needs in mind. Ranging in storage unit sizes from small over medium to large, we know you’ll find the perfect storage unit for you. Our modern self-storage facilities offer you state-of-the-art security features, ensuring your belongings are securely protected inside of our storage units.If you’re looking for affordable self storage and peace of mind for your personal or business storage needs, you can count on the dependable team at Price Self Storage.
Price Self Storage (priceselfstorage.com) has 228 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
228 approved reviews, newest moderated first
Catherine
This is a well-laid-out and spotlessly clean facility and the staff are all friendly and helpful. Great move-in incentives. All it needs is 24-hour access and it would be near-perfect. Cathy, San Diego
Ms.R
Very fast and effience when signing up for my storage space. Everyone is great in the office!
Mario B.
I was told that I had my storage unit reserved but when I went to sign papers it was NOT reserved and had to start the process over again. Then on moving day which I had hired movers, the pass code did not work and had to go into office and reset. Also, the lock on my space did not work and had to wait 20 minutes for front office to send someone to unlock. This was extremely annoying since I had hired help that was sitting around waitng.
Reply from Price Self StorageApr 13, 2018
Mario, I apologize that you had a negative experience with us but would appreciate the chance to turn your experience around. Will you allow us to address the situation that you’ve described? We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please email me at [email protected]. Include your account name, and unit number, so that I can find you in our system.
Amber C.
This is my second time renting a unit. The customer service is always great. The units are clean and moving in and out is actually fast because of the use of the carts and elevators. Only negative is it's a bit pricy.
Mackenzie H.
Got the job done. Staff were very friendly and efficient.
Elaine S.
The staff was very professional and helpful and I was very impressed with the clean facilities.
Armand W.
Have to get an approval for extra time to load storage after hours which wouldn’t be a problem if there wasn’t an issue to grant it. 7pm is really too early for access to your storage if you consider people work during the day. Not to mention having management living on site. 9 pm is more fair.
Reply from Price Self StorageApr 10, 2018
Dear Armand, Thank you for taking the time to give your honest feedback. We want you to know that our access hours have been determined after careful consideration. It has been our experience over the years, that the 7PM closing time promotes a more secure facility for all tenants and their belongings. We have found through experience that it is not in the best interest for the majority of our tenants that people to be allowed access in the later evening hours after our office is closed and management and staff are not present. We do have many properties where management is housed on the property, but those employees maintain business hours and are only available for emergencies after the property has closed. We are sorry if you have been inconvenienced in any way. We do post a 6:45PM last entry so that our staff can walk the property and ensure that all tenants have indeed exited the facility, thereby securing it for after hours. Again, thank you for your comments. We appreciate all reviews and continue to look for ways to improve.
Mariia C.
Very convenient and really friendly and helpful staff
