Excellent
Based on 170 reviews
Primesty4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized Polo shirts & Clothing Of The Best Quality
Primesty (primesty.com) has 170 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
170 approved reviews, newest moderated first
GERALD W.
Always great product and great value
Reply from PrimestyAug 12, 2025
Thanks so much, Gerald! We're glad you love the product and value. That’s exactly what we aim for at Primesty. We are looking forward to serving you again soon!
MICHAEL B.
Dylan provided excellent customer service in the assistance with the ordering process and also provided a good line of communication by emailing to followed up with the customer. The order came in time for a scheduled event and the quality of product was impressive. Overall experience 10/10
Reply from PrimestyAug 6, 2025
Hi Michael, Thank you so much for your amazing review! We are really happy to hear that everything went smoothly and that Dylan made the whole ordering process a breeze. Getting the order in time and having great product quality is exactly what we aim for, so it’s awesome to know we hit the mark. We truly appreciate your kind words and can’t wait to help out again with your next event!
Gwendoline De W.
Mooi, goed verpakt en geen lange wachtlijst
Reply from PrimestyAug 6, 2025
Hi Gwendoline, Bedankt voor je vriendelijke recensie! We zijn blij om te horen dat alles er goed uitzag, veilig is aangekomen en zonder lange wachttijd. Dat is precies de ervaring die we elke keer hopen te bieden. Hopelijk tot snel weer! Thanks so much for your kind review! We're delighted to hear that everything looked great, arrived safely, and without a long wait. That’s exactly the experience we hope to deliver every time. Hope to see you again soon!
Aloha Aina T.
Amazing customer service. Worked with me on the design and got it right the first time. Good quality. Runs a little small but that was expected so all is good! Good quality and great price for a custom shirt. Will continue to order for our company. Thank you
Reply from PrimestyJul 25, 2025
You're very welcome! Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you're happy with our customization service and the quality of the shirts. We truly appreciate your support and look forward to serving you again in the future. Thanks once again!
Justin H.
There was a shipping mistake and i received the wrong product, but they quickly remedied the situation and got me the correct one. The product itself, some shirts was of good quality and as promised. However buy one size larger than you think you need. Other than that they're great.
Reply from PrimestyJul 15, 2025
Dear Justin, Thank you so much for your trust and patience—we are truly sorry for any issues with your order. If any shirts are damaged or defective, we’ll gladly send replacements right away. Your satisfaction means a lot to us, and we appreciate the chance to make things right. We look forward to serving you again!
Greg H.
My bowling team has order two sets of shirts from Primesty. One set did not fit right and the team at Primesty identified the problem and sent us new shirts that fit great.
Reply from PrimestyJul 4, 2025
Dear Greg, Thank you so much for your patience and trust in us. Your satisfaction means the world to us, and we truly appreciate your support. We hope to have the opportunity to serve you again in the future! Warm regards, Dylan
Jason Van P.
Our whole team ordered our shirts on the same day. Out of 5 total shirts, only 2 were received prior to the event we ordered them for.
Reply from PrimestyJun 29, 2025
Dear Jason, We’re really sorry for any unpleasant experience, especially that you didn’t receive 3 shirts in time for your event. Sometimes shipping delays happen unexpectedly, and unfortunately, since we use a third-party carrier, they’re beyond our direct control. We reached out to offer a 50% refund for the 3 shirts as a sincere apology, and we truly hope that helps make up for the inconvenience. Just as a heads-up for the future: production usually takes 3–5 working days, and standard shipping takes 8–10 business days. To be on the safe side, we recommend placing your order at least 3 weeks ahead of your event—or feel free to contact us about upgrading to expedited shipping, which only takes 3–5 business days to arrive. Thanks again for your understanding!
JESSICA S.
Shirts run a size small. But great quality
Reply from PrimestyMay 30, 2025
Hi Jessica, Thank you for your feedback! We're glad to hear you loved the quality of the shirts. We appreciate you noting the sizing—this helps us improve and also lets future customers make more informed choices. If you ever need assistance with sizing, feel free to reach out! 😊 Best regards, Primesty
