Excellent
Based on 376 reviews
PROSHRED® Security4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PROSHRED® Security is a trusted and certified company that has been providing secure on-site shredding services for over 35 years. With extensive experience, we are the go-to company for all your shredding needs. Whether you are a resident, a small business or a large enterprise, we can service you! PROSHRED offers customized solutions to address any job size and your specific requests. Our services include document shredding, product destruction, hard drive destruction, e-waste recycling, and document scanning. Protecting your identity is our core competency! PROSHRED's on-site mobile shredding services are designed to offer you a convenient, effective, and secure shredding experience that complies with most federal laws and industry regulations. Our shredding process meets the rigorous standards of NAID AAA Certification and ISO 9001 Certified by NSF-ISR which assures our commitment to quality and security from beginning to end. PROSHRED® Security services 41 metropolitan markets in 25 states with a fleet of over 170 trucks. And, with our network of certified shredding partners, we provide shredding services nationwide.VISIT OUR WEBSITE
PROSHRED® Security (proshred.com) has 376 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
376 approved reviews, newest moderated first
Barbara
From my first email to the actual pickup, ProShred was professional, but also kind and understanding of my situation. I inherited my mother's house, and it came with a lot of old paperwork. Their pricing was very competitive, and the technician was fast, friendly, and supportive! I have already recommended their residential services to others.
Marlene H.
Very well organized and prompt.
Bridget
Good customer service excellent security.
Wayne
Very poor communication within the office regarding the time of the truck arriving. When trying to reach the office, three times on hold, "portal number 2". Requested a call back, never got. Finally reached someone at 3:48 and could not get an answer, said would call back. No call back. Truck came at 8:00 am. Driver was great, felt bad about complaining to him. Certainly was not his fault.
Fernando
Honest, gentle and accurate company.
Junetta
Quick responses and availability to make changes esily. Showed up on time
Elaine
The driver called when he was enroute and called when he was pulling up to the house. He was professional, respectful and quick with picking up the papers.
Curtis
Excellent Experience The reason for such an excellent experience with our onsite shredding was the driver. He arrived on time, introduced himself and took the time to explain the process. We have used Proshred for many years, but the driver did not know that. So it was very professional of him to inform us of what to expect. After explaining the process the driver went right to work shredding the many boxes of documents we had. Once done, the driver took me to the truck and pointed out on the display exactly how many bins of documents had been shredded so that we knew exactly what the cost would be for the job done. Throughout the whole process the driver was very up beat and informative. I can honestly say that he is a person that truly enjoys what he does and meeting new people. The driver's great energy and dedication to his job made our onsite shredding an excellent experience.
Reply from PROSHRED® SecurityMay 29, 2024
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience.
