Excellent
Based on 76 reviews
PRO WEB BUILDER LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pro Web Builder LLC stands out as the most user-friendly website builder that simplifies the entire process, from website structure to design. With a superior editor that surpasses traditional drag-and-drop builders, you can create a website and share it effortlessly on social media.
PRO WEB BUILDER LLC (prowebbuilderllc.com) has 76 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
76 approved reviews, newest moderated first
Steve
I worked very closely with Sam, and he did a great job. I loved the way my website came together, and he was very patient with me and all the changes I needed done. He responded immediately to all my questions and ensured that I was 100% satisfied. I would highly recommend this company.
MR C.
Be very cautious hiring this company. They ask for all the money upfront, then you get ignored. They lie about the owners identification. They told our parent company It was a gentleman named Mike, But it was actually it is Muhammad A Hashmat! They also represented they have a couple offices across the USA which isn’t true. Their address is. 17622 Rose Summit Lane, Richmond, TX, 77407. I would not hire this company for free.
Reply from PRO WEB BUILDER LLCMar 31, 2026
Hi Mr Contractor, We are disappointed to see these reviews, particularly as we have already processed your full refund despite being only 24 hours into the project. We are a legally registered and legitimate U.S. business entity operating under the laws of the United States. While we respect your right to share your experience, we must address the nature of your comments. Your remarks regarding the ethnicity and names of our leadership are discriminatory and have no bearing on the quality of our work or our legal standing. In the United States, it is entirely legal and common for individuals of diverse backgrounds and nationalities to own and operate businesses. Making derogatory or xenophobic remarks to defame a business is not only unprofessional but can carry legal consequences. We reserve the right to take further action to protect our reputation against such discriminatory attacks and defamatory claims. Regarding your technical concerns, the choice between HTML and WordPress is a matter of client preference and specific project needs; neither is "dishonest," as both serve different architectural purposes. Our process includes a 4-step development phase designed to give clients full control, which we were ready to implement for you. As we have fulfilled your request for a refund immediately upon your request, we consider this matter settled and kindly ask that you remove these defamatory and biased reviews. Best Regards, Team Pro Web Builder LLC
John M.
★☆☆☆☆ – STAY AWAY FROM THIS COMPANY! Extremely Disappointing Experience Our office was asked to review a website development engagement involving Pro Web Builder LLC. Based on the company’s sales presentation, the client agreed to pay $500 upfront for development services, with assurances that work would begin immediately and support would be available the following day. After payment was made, communication declined significantly. Deliverables were incomplete, and administrative access was not promptly provided. What raised the most concern was the inconsistency in representations regarding development format. The client was sold an HTML-based website. However, when I independently contacted the company as a prospective customer and asked whether HTML or WordPress would be the better format for a modern business website, I was told clearly that: • WordPress is the best option • HTML is outdated and expensive to maintain • Most businesses should not use HTML • WordPress is the preferred industry standard This directly contradicted what the client had been sold. An HTML-only structure places ongoing control of the code and modifications with the developer, requiring continued reliance on that same developer for routine edits and updates. That long-term dependency was never clearly disclosed at the outset. In addition: • Communication became inconsistent after payment • Access credentials were not readily provided • Clarifications were not handled transparently • Refund discussions were not resolved professionally As a result, the agreement was terminated. Formal complaints have been submitted to the Texas Attorney General, the Better Business Bureau, and the Federal Trade Commission. A credit card dispute has also been initiated due to non-performance concerns. Businesses considering Pro Web Builder LLC should conduct careful due diligence, confirm development formats in writing, and ensure they retain full administrative control over their own digital assets. Our experience was deeply disappointing and raised serious concerns about transparency and consistency. Proceed cautiously. Based on your reply I can see you have scammed others before. So I anyone needs to see the historical communication between "Fake Name Mike" please feel free to contact me. I will only show you the truth, no bias. STAY AWAY FROM THIS COMPANY!
Reply from PRO WEB BUILDER LLCMar 31, 2026
Hi John, We are disappointed to see these reviews, particularly as we have already processed your full refund despite being only 24 hours into the project. We are a legally registered and legitimate U.S. business entity operating under the laws of the United States. While we respect your right to share your experience, we must address the nature of your comments. Your remarks regarding the ethnicity and names of our leadership are discriminatory and have no bearing on the quality of our work or our legal standing. In the United States, it is entirely legal and common for individuals of diverse backgrounds and nationalities to own and operate businesses. Making derogatory or xenophobic remarks to defame a business is not only unprofessional but can carry legal consequences. We reserve the right to take further action to protect our reputation against such discriminatory attacks and defamatory claims. Regarding your technical concerns, the choice between HTML and WordPress is a matter of client preference and specific project needs; neither is "dishonest," as both serve different architectural purposes. Our process includes a 4-step development phase designed to give clients full control, which we were ready to implement for you. As we have fulfilled your request for a refund immediately upon your request, we consider this matter settled and kindly ask that you remove these defamatory and biased reviews. Best Regards, Team Pro Web Builder LLC
John C.
Two part review. 1- Once I got to the sub-contractor level things went smoothly, BUT the Pro Builder sales people were more focused on over charging for any service. YOU NEED TO BARGAIN other wise you will pay more for your services. The sales people get only 2.5 stars. 2- The sub-contractor Rob Garner get 5+ stars. The sub-contractor Rob Garner explained things and answered my questions. Thanks to Rob, the web page update and fixes went very well. Indeed it was completed earlier than expected and everything was done properly the first time. Rob, You rock!
Kim
Emma's service was very patient and helpfull with all my questions and issues.
Janis
Great communication working with you just be patient and results speak by themselves. Everything was done. I’m happy with results.
Diane Johnson Realty One G.
Ronan was excellent in every way. He was very easy to talk to. We worked together, passed ideas back and forth to create the perfect website for my Real Estate business. It looks great. I looked at many Real Estate websites to get ideas but mine is truly the best. It's all due to Ronan's knowledge, expertise and his patience with me with my many changes and updates.
PSI
Emma Hale cares about her customers and provides exemplary customer service. She addressed every one of our concerns with great responsiveness and much patience. It was a pleasure working with her, and our website came out exactly as we wanted it. Thank you very much!
