PuppyPadReviews of puppypad.co

Reply from PuppyPadMay 29, 2026

Hi Barbara, Thank you so much for your thoughtful review 💛 We’re delighted to hear that Emma was able to answer your questions and help resolve your concerns. Your kind words about her attentiveness, professionalism, and product knowledge mean a great deal to us. Providing caring and knowledgeable support is something we strive for every day, and we’re so happy that came through in your experience. Thank you for your trust and support, Barbara 🐾 PuppyPad Customer Experience Team

Reply from PuppyPadMay 29, 2026

Hi Karen, Thank you so much for your feedback 💛 We’re happy to hear that changing your ship date was easy and convenient. We know flexibility is important, and we’re glad we could make the process simple for you. Thank you for your support, Karen 🐾 PuppyPad Customer Experience Team

Reply from PuppyPadMay 29, 2026

Hi Judith, Thank you so much for your kind words 💛 We’re delighted to hear that Emma was able to respond quickly and help with your request. Understanding each customer’s unique situation is important to us, so it means a lot to hear that you felt heard and supported. Thank you for your trust and support, Judith 🐾 PuppyPad Customer Experience Team

Reply from PuppyPadMay 29, 2026

Hi Karen, Thank you so much for your kind words 💛🐶 We’re thrilled to hear you love the cloth PuppyPads and the Odor Eliminating Spray. Knowing they’ve been a great improvement compared to paper pads is wonderful feedback and exactly what we hope to provide for pet parents. Thank you for your support, Karen 🐾 PuppyPad Customer Experience Team

Reply from PuppyPadMay 29, 2026

Hi Norma, Thank you so much for sharing your experience 🐶💛 We’re delighted to hear that the PuppyPads stay in place well and that your puppy has been drawn to use them. Those are two of the biggest benefits pet parents tell us they appreciate most. Thank you for your support and for taking the time to leave a review, Norma 🐾 PuppyPad Customer Experience Team

Reply from PuppyPadMay 29, 2026

Hi Karen, Thank you so much for your thoughtful review 💛🐶 We’re delighted to hear that your experience with our customer service team was such a positive one. We know how important it is to get timely help, so we're glad Emma was able to respond quickly, provide options, and make the cancellation process easy when you decided that was the best choice for you. We completely understand running out of storage space when you already have plenty of product on hand, and we truly appreciate your honesty. It means so much to hear that PuppyPads have lived up to your expectations and that you plan to return when the time is right. Thank you for your recommendation, your trust, and your kind words. We’re grateful to have customers like you, Karen 🐾 PuppyPad Customer Experience Team

Reply from PuppyPadMay 29, 2026

Hi Diana, Thank you for taking the time to share your experience 💛🐶 We’re happy to hear your order arrived promptly. How exciting that your new puppy will be joining you soon. We hope the transition goes smoothly and that the PuppyPads become a helpful part of your puppy’s journey. We look forward to hearing how everything goes once your new furry family member arrives. Thank you for your support, Diana 🐾 PuppyPad Customer Experience Team

Reply from PuppyPadMay 29, 2026

Hi William, Thank you so much for sharing this amazing feedback 💛🐶 We’re thrilled to hear that PuppyPads have made potty training such a positive experience for your family. Hearing that your puppy immediately started using them and has had no accidents since is wonderful to hear. We’re also glad the laundry detergent sheets have been a great addition to your routine. It’s fantastic that they’re helping keep the PuppyPads fresh while also being useful for your puppy’s blankets. Thank you for your trust, support, and kind words. We’re honored to be part of your puppy’s training journey, William 🐾 PuppyPad Customer Experience Team