Excellent
Based on 4,633 reviews
PuppyPad4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Kathleen
They work just like they are advised.
Reply from PuppyPadMay 29, 2026
Hi Kathleen, Thank you so much for sharing your experience 🐶💛 We’re delighted to hear the PuppyPads are working just as expected and delivering the results you were hoping for. Thank you for your trust and support, Kathleen 🐾 PuppyPad Customer Experience Team
Pat
I ordered an extra 3 pads by mistake. Emma is so sweet and responded so quickly to resolve my problem. No hassle at all. She was quick to get that taken care of for me. Looking forward to getting the 3 pads I did order. Me and my fur baby are really going to appreciate it. Thanks so much.
Reply from PuppyPadMay 29, 2026
Hi Pat, Thank you so much for your wonderful review 💛🐶 We're so happy to hear that Emma was able to quickly help resolve the extra order and make the process easy and stress free for you. Knowing everything was taken care of without any hassle is exactly the experience we hope to provide. We’re excited for you and your fur baby to receive your PuppyPads, and we hope they make life a little easier and more comfortable for both of you. Thank you again for your kind words and support, Pat 🐾 PuppyPad Customer Experience Team
Cecelia
Customer service, prompt delivery. Good quality puppy pads.
Reply from PuppyPadMay 29, 2026
Thank you so much for your kind review 💛🐶 We're delighted to hear you were happy with the customer service, prompt delivery, and the quality of the PuppyPads. Feedback like yours means a lot to our team. Thank you for your support, Cecelia 🐾 PuppyPad Customer Experience Team
Bree
Prompt and empathetic response from Emma. Thank you. 😊
Reply from PuppyPadMay 29, 2026
Hi Bree, Thank you so much for your kind words 💛📦 We understand how important it is to know where your shipment is, so we're happy Emma could provide a prompt and caring response when you reached out. Thank you for your support, Bree. We truly appreciate you 🐾 PuppyPad Customer Experience Team
Dlr
Emma responded really quickly to my email and addressed my concerns with kindness and knowledge. I so appreciate having a real person behind the email or website and especially one that responds so quickly to a concern; her kindness was icing on the cake. Thank you!
Reply from PuppyPadMay 29, 2026
Hi, Thank you so much for your thoughtful review 💛 We're delighted to hear that Emma was able to address your concerns quickly and provide the support you needed with both kindness and knowledge. We know how important it is to feel like there's a real person listening and ready to help, and we're so glad that came through in your experience. Your kind words mean a great deal to our team. Thank you for your trust, support, and for taking the time to share your experience 🐾 PuppyPad Customer Experience Team
Unsatisfied C.
I had an issue with my puppy pads i had ordered. The issue had nothing to do with Team puppypad.com, it was more likely that a defect had occured from the factory. I contacted Teampuppypad.com, and they were so nice and friendly and polite, well, the final results were very good, they refunded my money back to my payment form and i am very satisfied with this company. I definitely recommend this company, they are a very reputable company and treat their customers correctly. I am very satisfied with this company. I definitely recommend this company, they are a very reputable company and treat their customers correctly and they stand behind their product. This is how someone should be treated when you have any issue when you order something and there is an issue with it.i will definitely use team puppypad.com in the future for my puppy pad needs. Thanks to Emma for helping me out with this issue.
Reply from PuppyPadMay 29, 2026
Hi, Thank you so much for taking the time to share your experience 💛 While we're sorry you encountered an issue with your PuppyPads, we're grateful you gave us the opportunity to help make things right. We know how frustrating product issues can be, even when they're unexpected, so we're happy we were able to reach a resolution that left you feeling satisfied. Your kind words about our team, customer service, and commitment to doing right by our customers truly mean a lot to us. Thank you for your trust, recommendation, and support. PuppyPad Customer Experience Team
Michele
Hello, I brought six of these pads not knowing if they were work or not but I needed to take the chance my dog didn’t use them for the first week or so and I was getting upset, but then she started to use them and I was amazed, and she knew exactly where to go. She didn’t go on the floor anymore or on the carpet, which was a pain in my back even when I wash them with the pads that go with them she would still be attracted to the pads. I couldn’t believe it. I am so happy and I would recommend these pairs to anybody that owns a dog. I must add that I believe that a couple of the cats are using them too, which is fine with me. Maybe they don’t feel like going upstairs and they see my dog using them and they use them that’s fine with me. All I do is pop them in the machine wash and dry and fold and put them in the closet and I have extra I have six so I put down four and I always have the two extra so this company is a blessing especially for me. My Shih Tzu is 11 years old and I’ve actually stood there and watched her use one on her own and I was so proud of her but this company however they made these pads and the washable pads are awesome and again I’d recommend them to anybody just be patient for the first couple weeks and then you’ll see your dog using them all the time. Thank you to the company who made these pads. Your blessing to me.
Reply from PuppyPadMay 29, 2026
Hi Michele, Wow, thank you so much for sharing your story 💛🐶 Reading about your journey with your 11 year old Shih Tzu truly made our day. We know how frustrating those first couple of weeks can feel when you're waiting and hoping for results, so hearing that she eventually figured it out and now confidently uses the pads on her own is wonderful. We especially loved the image of you proudly watching her use the pad by herself. Those moments mean so much. It also gave us a smile to hear that a couple of the cats may have decided to join in too 😺. Thank you for highlighting the importance of patience. Every pet learns at their own pace, and your experience is such a great reminder that giving them a little time can make all the difference. Your kind words mean the world to us. Thank you for trusting PuppyPad in your home and for sharing your experience with others, Michele 🐾 PuppyPad Customer Experience Team
Clifford
Emma was able to handle my issue with professionalism and swiftly. Although the resolve wasn't what I wanted, it was fair and accurate. At the end of the day, PuppyPad's are a great item that I will buy over and over again. But next time I'll be more aware of the "subscription" button.
Reply from PuppyPadMay 29, 2026
Hi Clifford, Thank you for taking the time to share your experience 💛 We’re glad Emma was able to assist you professionally and work through the issue with you. While we understand the outcome was not exactly what you had hoped for, we truly appreciate your understanding and your recognition that the resolution was fair. Most of all, we’re grateful for your continued trust in PuppyPads. Hearing that you plan to purchase them again means a great deal to us. Thank you for your honest feedback and support, Clifford 🐾 PuppyPad Customer Experience Team
