Tammy
Orig contacted to cancel auto ship
Orig contacted to cancel further laundry sheet purchases. At first it was the typical "have you tried this or this method?" Then when I explained how often and why I got a pad they offered a frequency reduction. Not pushy but explained if I cancel future price would be double. All contact was thru emails and rep was very informative. I still think I'll cancel tho, due to no fault of product, or rep. We just don't use it very often.


