Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 677 reviews with 4 stars · Clear filters
Carol L.
What are the breeders doing with the puppies? How are the puppies being housed and handled? Are the puppies housed outside with Mom in a barn, crated or are they inside a house with people? Do the breeders consistently interact with the puppies? It would be nice to have more information.
Rita P.
I really liked the ease of viewing the puppies and our first contact was amazing. Once we finalized our purchase, it would have been helpful to have one Puppy Manager instead of several to communicate with. One thought the vet check had been done, so we were trying to confirm the pick up, but there was a miscommunication about the well puppy check date so pick up was delayed. I had to call the help line to get it figured out. It did work out and we have our beautiful new puppy! We are thrilled to welcome him to our family. Thank you PuppySpot!
Charles B.
This is the 2nd puppy I have bought with you guys. You did a lot better this time than last time. You still have some issues I think needs to be worked on. I wasn't asked when and where to send out the puppy box AGAIN. It would be nice if you would call and schedule when this come to a persons house. I was in Texas at the time and you sent it to Illinois. It sat on my porch for 5 days. 2nd issue was I had to call to get the contact info for the dealer 2 days prior. Why don't you put that in a time line and tell people, hey on this date 3 or 5 or 7 days before you pick up you puppy we will send you the contact info.
Nancy E A.
I am very happy with my new puppy. However, I think when you list a price for the puppy, it should be the actual total price. I felt slammed with the $500 extra fees and it would have been another $500 if I hadn't been close enough to pick the puppy up myself. The puppies in this site are extremely expensive anyway and I was stretching it just to pay the price listed. I will never get a puppy from this site again
Melissa S.
I feel like the communication could have been better. No one explained to me that the dogs only fly in on Wednesdays, so I was a little upset that I could not pick up my puppy from the airport myself.
Amy J.
Talked with too many diff people, felt like they didnt really care , but would still recommend to people because the breeder was nice & my puppy is wonderful !
Natalie A.
I am happy with my baby he is so cute
Louis S.
For the most part everything went well. However, I was a bit concerned because the puppy was kept in the cargo terminal longer than expected.
