Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 677 reviews with 4 stars · Clear filters
armendor
They are definitely very responsive, kind, and accommodating to any requests you have.
Reply from PuppySpotJun 24, 2026
We're glad you enjoyed your experience. We appreciate your kind words about our responsiveness and accommodation.
Melanie F.
I thought the communication with Puppy Spot was great. I was concerned that we couldn't meet the dog before purchasing her. And I'm concerned about what type of breeder we purchased from, since her pickup was with a third party and not on-site. Our dog is great, and again, the communication was friendly and prompt.
Reply from PuppySpotJun 23, 2026
Thank you for your feedback. We’re glad to hear you found the communication friendly, prompt, and helpful throughout the process. We understand your concerns and appreciate you sharing them, and we’re happy to hear your dog has been a wonderful addition to your family.
Linda B.
Working with PuppysSpot was a good experience. They did just what they said they were going to do. However, I'm not sure how they screen breeders. This dog should have been dewormed by the time he came to me. At 11 weeks he is on 2 deworming medications. He came from Peaceful Puppy Dreams, Ervin and Mary, from Ohio. PuppysSpot, however, was quick to respond to my issue.
Reply from PuppySpotJun 18, 2026
Thank you for sharing your feedback. We’re sorry to hear about your concerns and understand how frustrating this experience has been. We appreciate the opportunity to have connected with you and are continuing to assist with your concerns. We wish your puppy a speedy recovery and all the best moving forward.
christiie C.
They were very responsive and helpful!
Reply from PuppySpotJun 17, 2026
Thank you for your feedback! We’re so happy to hear you had a positive experience and that you love your new puppy. We appreciate your kind words and are always here if you need anything in the future.
Deana C.
4.5 stars. The phone calls were too frequent. I work nights. They email and call with multiple updates, which is helpful, Though, most of the updates could have been done via text or email. If I missed the call they'd text and I could answer them through the text. I used another service 4 years ago, the name escapes me, but they were allegedly run by a veterinarian. They sent videos via email, most instructing you to "Hit the puppy on the nose when they bite!" My Lily is terrified of the car. I don't think she had a pleasant ride to MA from Ohio. But Georgia loves the car. The van service was great. The guys actually seemed to love the puppies. They didn't pull up with a van full of screaming puppies, like my first pup did. Puppy spot actually cares about the puppies. They ask multiple questions to make sure that you're able to care for the puppy. I appreciated that. They would never recommend capital punishment for puppies who are just naturally exploring their world. We actually received a phone call and a thank you card for adopting the puppy, signed by the whole family! We have a very happy, wagging pup. Georgia loves her big sister, Lily cub 🥰 they play all the time! Georgia was already crate trained when she came to us. She's so good in the crate, she stays safe and cant wander while we're sleeping. I would definitely recommend puppy spot if you can't adopt from a shelter.
Reply from PuppySpotJun 15, 2026
Thank you for sharing your experience! We appreciate your feedback regarding communication preferences and are glad to hear the updates were helpful overall. It’s wonderful to know Georgia has settled in so well, loves her big sister Lily, and that you had a positive experience with our team and delivery service. Thank you for your recommendation, and we wish your family many happy years with both of your pups!
customer
Helped to facilitate getting my dog to me
Reply from PuppySpotJun 11, 2026
Thank you for sharing your feedback. We’re glad we could help bring your puppy home and make the process as smooth as possible. We wish you and your new companion many happy years together and are always here if you need anything in the future!
Denise
Everything was planned and well organized from the start to finish. That took a load of doing it yourself for a price but all worth the wait.
Reply from PuppySpotJun 8, 2026
We are so glad to hear that our planning and organization made your experience worthwhile. Thank you for your kind words!
Shannon E.
Tons of communication and good information. Lots of quality puppies to choose from. Puppy price is a bit much and puppy concierge was too much at the beginning. He finagled and weaseled to get me the extra kits, when they are absolutely unnecessary. Almost 400 I did not need to spend!
Reply from PuppySpotJun 9, 2026
Thank you for sharing your feedback. We’re glad to hear you found the communication helpful and appreciated the selection of puppies available. We understand your concerns regarding the additional products offered during the process and appreciate you sharing your perspective. We’ve attempted to reach you to learn more but haven’t been able to connect just yet.
