Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Linda J.
Communication was great! Very punctual. Took Poppy to the vet the same day of arrival. She is very healthy. Karla was very friendly.
Reply from PuppySpotMay 21, 2026
We're so glad to hear Poppy is healthy and that you had a positive experience. We appreciate your kind words!
Timothy K.
Excellent service from start to finish.
Reply from PuppySpotMay 21, 2026
We are glad you enjoyed your experience. We appreciate your kind words.
Jamecia G.
I love my puppy he’s adorable. The staff was helpful on keeping me updated on my puppy and giving me tips. The delivery service was absolutely wonderful. They came early than the expected time. My experience overall deserves a 5 star.
Reply from PuppySpotMay 21, 2026
We're so happy to hear you love your adorable puppy! It's wonderful that our staff kept you updated and provided helpful tips. We appreciate your kind words about the delivery service and your 5-star experience!
Adam L.
PuppySpot was fantastic with supporting me through my puppy purchase decisions. Since this was my first puppy, I had many questions, all of which were answered nicely by the PuppySpot team.
Reply from PuppySpotMay 19, 2026
We're so glad we could support you through your first puppy purchase! It's wonderful to hear our team answered all your questions.
Michele
Great Personal Service
Reply from PuppySpotMay 19, 2026
Thank you!
Barbara K.
24/7 available. Kept me updated. Reliable.
Reply from PuppySpotMay 18, 2026
We appreciate your positive feedback. We are glad we could keep you updated.
Karen H.
Drivers are awesome Ryan and gunner They been friendly with us. Puppy looks great when they delivered it
Reply from PuppySpotMay 18, 2026
We're so glad our team was friendly and delivered your puppy looking great! Thank you for sharing your positive experience.
sean S.
I get home and the dog has parasites, which they say is not uncommon. My other dog now has these parasites as well so of course I’m paying to treat them both. When I pay what I pay for a dog, I expect more from Puppy Spot. They have yet to respond to me about these intestinal parasites and at this point I have accepted that I will not get any sort of refund to offset these costs. I would not recommend buying a dog from them. They collected their money and that seems like that’s the most important thing. Do not purchase from this company as they do not care about the customers after the dog is paid for. UPDATE: Heather called me and was so professional and so kind and caring. I’m updating my review to reflect the level of service she provided me with. She made my day better because she treated me with the utmost respect, grace, and empathy even when I was not giving her the same courtesy. Thanks again!!
Reply from PuppySpotMay 17, 2026
Thank you for sharing your feedback and for updating your review. We understand how concerning unexpected health issues can be, especially when bringing home a new puppy. We truly appreciated the opportunity to connect with you and are glad Heather was able to provide support during a stressful time. We’re grateful to hear Ryno is doing well, and please know we’re here if you need anything moving forward.
