Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 677 reviews with 4 stars · Clear filters
Amy B.
overall good experience but I would have like to had more notice about when transportation was expected because I had to rearrange my work schedule. Also would like more upfront information about the sire and dame to assess health
Ademies W.
Well I wish we had knew about puppyspot earlier. I'm very much satisfied with their services. The puppy we bought from here turns out to be a good boy.
Joanne K.
Wonderful service. We would liked to have known about surgical need for undescended testicles prior to purchase. It will be an added expense when he gets neutered and require an abdominal incision. The breeder should have given you this information and decreased the price of the puppy.
Student
Great experience overall. Only reason we are giving a 4 star review is because they communicated certain things after the fact. Also, puppy spot is over priced.
Stephanie
Puppy spot in general was great to work with. Very responsive with phone calls. I had 2 disappointing things happen which I spoke with them about. the first is that my puppy came with fleas. I am a new pet owner so maybe that's not a big deal, but my vet felt strongly that the breeder must not have been a good breeder. They were everywhere and I took the puppy to the vet the first day so they did not come from being transported. The second was that there was confusion about the birth date. We were in a rush to get the puppy so this delayed us by 2 weeks. Not a big deal to me, but a huge deal to my kids. Otherwise we have an adorable puppy delivered right to our doorstep.
Stephen P.
I selected my Purebred Female Boxer puppy when she was 5 weeks old through the Puppyspot website. I was immediately contacted and I completed the transaction. Communication was initially great but after the first few days I did not get any updates. I had to pester my sales contact for updated photos and and a video but I did get it from the breeder eventually. The transport company did great and my puppy arrived safe and happy. However, my puppy was infested with 3 different types of parasites and was very underweight. You could see every rib sticking out. She is now on a prescription diet. I understand that parasites are very common in puppies so I have no issue with Puppyspot. Overall, very happy with the new member of my pack.
Erika K.
We loved the beginning of dealing with PuppySpot. We got satisfactory answers when we inquired about the puppy and the process. It was great how traveling was arranged for, even during COVID-19 pandemic. Things that could be improved upon: the form the vet had to fill out for the first exam came 2 hours before our vet appointment and I didn't see it until after the appointment. I had to work extra to get the form to the vet and for him to get it back to us. Also, I kept getting calls from a company called "third party pet" whom I have never hear of before to find out many days and messages later that they're connected to AKC and PuppySpot and AKC has an agreement to work together. Overall we're happy because we got a very healthy and happy puppy who brought a lot of joy to our family!
Kim H.
Overall, the folks at PuppySpot were terrific to work with and made identifying and receiving my puppy a great experience. My only disappointment was having my questions answered by the breeder.
