Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
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Sally K.
Everything was great except for one thing. I ask a question that they ask the breeder that they make sure that the puppy is not sent with fleas they never responded to that. However, the puppy had no fleas whatsoever so we were completely happy. that's the only thing, otherwise amazing!
Kevin R.
Throughout the whole process very professional...
Scott M. Z.
The steps that involved helping us select our puppy were taken care of with great care and diligence. I am VERY happy with that portion of the service. After our Puppy had been selected and the transaction completed, communication from PuppySpot was a bit uncoordinated on their end. It was a bit harder than I feel it should have been to get updates shared to all parties. The iOS app helped, but that too needs some work. In short, I would definitely recommend PuppySpot to anyone looking for a good way to locate a reputable breeder, just bear in mind that communication with them isn't as easy as it could be.
Josh R.
I would give 5 stars. But not quite there. 4.5 if given the choice Puppy purchase was very good. There was a gap in communication from time of purchase to getting information about the puppies. Everything was great once we had good communication. It was helpful to know their temperament, size, etc... Seems like the breeder Kris did a great job with the dogs. They were very loved. It would be good to know what training was done so we can continue the good work that was done. Overall, everything was good from two healthy puppies to the way they act to bonding with their new family.
Marisa B.
First and foremost, we are in love with our sweet Cavapoo pup - formerly Penni, now named Zuzu. Everyone was very nice and helpful but I wasn’t getting answers in a timely manner from my puppy manager via the chat function of the app, so I did end up having to call a lot, especially when her travel plans with one chaperone changed and we had another last minute. But Angela who travelled with her couldn’t have been more amazing and ultimately we are so happy with our lovable addition to the family.
Patrick A.
Great dog. Great experience. One small parasite discovered though. Great experience
Dawn F.
The experience was a little stressful. The puppy was delivered to me by a chaperone at the airport. He is healthy, adorable, busy and smart. I want to thank Andrew (my concierge) and Carmen Johnson, both of whom assisted a lot in arranging transportation. I would recommend PuppySpot to anyone considering a puppy and wanting to make sure they are getting a HEALTHY new Furbaby. All documents were included giving a complete health history.
gparr
Most every thing was really great and professional. The following are the few exceptions. I was a little dismayed at how traumatized the puppy was getting off the plane in Santa Barbara. She had peed in the crate and so was pretty wet when I got her and frightened. Maybe this is normal, not sure? It would have been nice to have good information about what had been her toilet training up to shipping time so I had a chance to build on that. Those are the main things, otherwise a great experience. Cheers
