Emma W.
Helpful, but broke my 70” TV
EDIT: While I maintain that the movers were hardworking and helpful, they did break my 70” TV, even after I paid the extra $100 for them to put it in a “TV Box”—which was really just a flat piece of cardboard on top of the screen, wrapped with a moving blanket and movers tape. It was not an actual box. It now has two large cracks in it and is non functional. $0.60 on the dollar per pound insurance is likely standard for the industry, but insufficient in this case because I literally paid $100 extra for them to put it in a box for safe traveling. I am in the middle of the claims process now, and sincerely hope that they will properly remedy this situation. ORIGINAL REVIEW: Stephan and his team were extremely helpful, efficient, and personable. I didn’t have to do much of anything other than tell them where to put things! I am moving into a third floor walkup and they handled it like pros—didn’t hear a single grumble the entire time about the stairs (though I wouldn’t blame them if they did, the stairs are gnarly). Thank you so much for making this part of my move easy.
Reply from QST MOVERS LLCMay 24, 2026
Dear Emma, Thank you so much for the amazing feedback! We’re thrilled to hear that Stephan and his team made your move smooth and stress-free. Moving into a third-floor walk-up is no easy task, and we’re proud that the crew handled it professionally and with a positive attitude throughout the entire process. Your kind words truly mean a lot to us, and we’re so happy we could make this part of your move easier. Thank you again for choosing QST Movers! Thank you, Kyle




