LISA A D.
I am happy with the monthly reminder to…
I am happy with the monthly reminder to renew product.
Reply from RA Fischer Co.Oct 9, 2026
Thanks, Lisa! We're glad the monthly reminders have been helpful in keeping your supplies on track! ☺️

Excellent
Based on 343 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
343 approved reviews, newest moderated first
LISA A D.
I am happy with the monthly reminder to renew product.
Reply from RA Fischer Co.Oct 9, 2026
Thanks, Lisa! We're glad the monthly reminders have been helpful in keeping your supplies on track! ☺️
Martha C.
Representatives are very professional and helpful.
Reply from RA Fischer Co.Oct 9, 2026
Thanks for your review, Martha! We are pleased to hear that our representatives have provided professional & helpful service.
ELLEN C L.
Easy renewal process. Timely deliveries, but email communication to renew is tight to when product supply goes empty.
Reply from RA Fischer Co.Oct 9, 2026
Thank you, Ellen 🙂 We are glad the renewal process has been easy & your deliveries have been timely. We also appreciate your feedback about the timing of the renewal emails and understand why receiving more notice would be helpful.
MARY L O.
This company communicates well timely with their product delivery. I would highly recommend them.
Reply from RA Fischer Co.Oct 9, 2026
Thank you for your review, Mary! ☺️ We're pleased to hear that our communication & delivery timing have met your expectation. We appreciate your recommendation!
Carolyn K.
Great at Customer service! Thank you!
Reply from RA Fischer Co.Oct 8, 2026
Thank you for your review, Carolyn! We're pleased to hear you've received great service from our team 😊
Ms. N.
They are very professional and providing email at least a week before they will be delivered and they come on time!
Reply from RA Fischer Co.Oct 8, 2026
Thank you, Ms. Night 🙂 We're glad the email reminders have been helpful & the deliveries have been arriving on time!
Janice P.
This has been very easy to get the supplies. Great experience and service.
Reply from RA Fischer Co.Oct 8, 2026
Thank you, Janice. We're glad getting your supplies has been easy and that you've had a great experience with our team.
Darlene L.
The machine works great but I am having a issue with the tubing falling out not staying connected and wetting my clothes. The tubing needs to be replaced it's worn out
Reply from RA Fischer Co.Oct 7, 2026
Thank you, Darlene. We're glad the equipment has been working well overall, but we are sorry you've been having trouble with the tubing staying connected. Please reach out to our team so we can review the issue & help with replacement options 🙂