Reach MobileReviews of reachmobile.com

Couldn't make my payment on time. Freeks was great!!. Her customer service was exceptional. Definitely try Reach out...you won't be disappointed at all

Anita was a huge help! I started the process of moving my mom's phone from our current provider to Reach, and Anita contacted me like 5 min after I thought I was done and let me know they needed more info to bring an existing device over. She clearly walked me through the additional info they'd need in a timely manor. And for bonus points she even laughed at my lame joke :D! Nice work Anita!

I was rather nervous about switching from my big-name carrier to Reach, but I need only one line and was tired of paying top dollar for inconsistent service and shabby customer service. I forgot to ask for the introductory discount when sending the order. A weekend email to Reach was promptly answered, the problem fixed, and the interaction was polite and friendly, too! Looks like I made the right decision.

We have used Reach for over a year now and I am very pleased with their service. It is easy to speak with a representative when I need to, very little wait time. When there is a tech problem they have the disposition to solve it and they do quickly. I love that I am helping other humans in countries where access to cell phone service is challenging.

Blown away by Cyan and the customer service ethos of this company. We had a small snafu with my phone getting unlocked, and she was checking in with me MULTIPLE times a day, even in her off hours, to make sure it got handled correctly. I felt taken care of from start to finish. Oh yeah, and the cell service is great, too!

Bhumika was really helpful! She got walked me through the process I needed to and made sure I was set to go afterwards. Took almost no time, even to wait for someone to respond.

Freeda was great in the chat and explained where to look for information on my phone. Her questions were clear and concise.

Reach Mobile is amazing, but what stands out to me is their customer service! It was outstanding! I recently got a new phone and make a switch from iPhone to android. Right away I saw a problem with my text and calls ( I already had reach SIM and an unlocked phone). Balvinder the customer service rep who helped me for over an hour and a half went to such great lengths to help me. She was super clear in everything she said, and the questions she asked of me. She tried many ways to solve my problem and eventually did! I am a very happy customer of reach mobile and will tell everything to switch to reach mobile because the prices are amazing, and customer service is great! Never had such great service before!