Excellent
Based on 499 reviews
Reach Mobile4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 465 reviews with 5 stars · Clear filters
craig
Quick, excellent, and helpful service. Mihir helped me quickly migrate my phone service from my old phone to my new phone.
Reply from Reach MobileMay 8, 2023
Thank you so much for the review! We are happy to see Mihir was able to resolve your issues and we hope you continue to enjoy your Reach service!
Cassie E.
Love the chat feature in the help window. It's so easy to get help with any issue!!! This feature alone makes it worth having Reach Mobile. No waiting in a line for help. I always have an answer in or my problem solved in minutes!!!!
Reply from Reach MobileMay 2, 2023
This is great to hear! Thank you so much for the kind words!
Jake
Fantastic first experience with Reach Mobile. I purchased an eSim while visiting USA and it was an easy process, great service and price. Mihir from Support helped with the cancellation as I left the area. I will choose Reach next time I need a plan!
Reply from Reach MobileApr 28, 2023
Thank you SO much for the kind words! Safe travels for any future endeavors!
Reuben
Excellent company, great prices and awesome customer service!
Reply from Reach MobileApr 21, 2023
Wow, thank you SO much for such a kind review!
alu M.
Excellent customer service from Meenu! Got all my questions answered almost immediately!
Reply from Reach MobileApr 21, 2023
This is great to hear! We hope you continue to love your Reach Mobile services!
Miriam R.
What made my experience great was the customer service person's patience. She stuck with me until the bitter end. It took us over 2 hours to transfer 2 lines to Reach Mobile and she hang in there with me, I really really appreciated that. That is very good customer service. Also, she was very knowledgeable and friendly. I also like the price of Reach. I would definitely recommend Reach Mobile. Thank you Deepa.
Reply from Reach MobileApr 19, 2023
Welcome aboard Reach! We're excited to have you onboard as well! We are very happy to see Deepa was able to assist and resolve your issues and we hope you continue to enjoy your Reach service!
Kevin R.
Shoutout to Majid Rashid. Was very patient and helped me get switched over to Reach T-mobile
Reply from Reach MobileApr 13, 2023
Welcome aboard Reach! We appreciate you joing our services, and for such the kind review!
Robert Z.
The representative who talked me thru the installation was excellent !! I was very concerned about switching to Reach but the company made it easy !!
Reply from Reach MobileApr 13, 2023
We hope you continue to love your Reach Mobile services! Thank you for joining and for the kind review <3
