Steve B.
Be careful
Be careful. This site leads you to believe that you are buying in your own country. I accessed using a .co.uk domain and the item was listed in pounds sterling with postage that was comparable to national costs not international. It was only once I had purchased the item the invoice came through in dollars. After 4 days there was no confirmation of dispatch, wrote and asked merely to be told they would advise tracking once shipped. At this stage I found out they don’t hold the goods just pass it on to their 3rd party suppliers. After 11 days still no advice or tracking and I asked for a refund. The refund came through but as a dollar refund hence I was £3.43 worse off. This shower do not make it clear they are a market place site and encourage you to think they are in the UK. In fact they are similar to Wish but at least Wish don’t hide their location and country of origin or the fact that they are agents for the actual supplier. It is only a very small amount but it is the principal. They should make clear who they are and where the stock is coming from.
Reply from Rebels MarketDec 16, 2022
Dear Steven, We acknowledge your frustration and would like to make things right. We also recognize that, despite how little, you suffered financial losses as a result of the disparity in exchange rates. We are prepared to go above and beyond to make up for the £3.43 you lost in order to resolve this. Please let us know if this is going to be useful. Sincerely,