Great
Based on 1,324 reviews
RedBox Rx4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Michelle G.
The process was fast and easy. I got my medication approved in less than 10 minutes. Can't wait to start my tretinoin. Happy costumer.
Reply from RedBox RxMay 9, 2024
Thank you so much for trusting your care to us Michelle. We always strive to provide exceptional service for our patients, and if we don't meet that goal, please reach out to us so that we can make things right!
Dee'Cheaa I.
Very easy. The questions were straightforward and the turn around time was very quick. The medicine is working and I am glad I decided to go with RedBox RX.
Reply from RedBox RxMay 9, 2024
We are so happy you choose RedBox Rx for your care Dee'Cheaa. Thank you for your feedback.
Lynn R.
I requested a prescription at the strength I needed. After going through the consult, I was prescribed something much lower and the treatment was ineffective. I reached out to see if they could bump up the prescription and they wanted to charge another $45 consult fee. Wasted $20 consult fee and $60 on a prescription that didn’t work. The service rep tried to tell me it’s just like going to the doctor, you get charged you a fee each time they bump your prescription which is absolute B.S. The service reps are like robots and do not care about what you have to say. Would not recommend to anyone!
Reply from RedBox RxMay 9, 2024
I am very sorry that you felt our patient care advocates did not care about you Lynn. I can assure you that we do care about each of our patients. Before you pay for a consultation with a provider, an assessment is completed. It is very important to provide complete and accurate information in the assessment questions. This is the only information our providers have to make a decision on what medication to prescribe. If you have not used a cream such as tretinoin in the past, providers will start on the lowest concentration to make sure you can tolerate it and don't experience side effects. Most providers will ask that you complete another evaluation if you'd like to increase the strength of your medication. Rather than charging a monthly fee like other services, we only charge you when you have an evaluation completed or are shipped medication. That gives you more control over when you are charged. That does mean that you will be charged a fee when you ask the provider to send another prescription to the pharmacy. If you ever have questions, please reach out to us at 844-733-2697. We are happy to help.
Kelley
Very fast and thankful doctor listened to my request Great experience!
Reply from RedBox RxMay 9, 2024
Thank you for sharing your experience Kelley. We are glad to hear it was great!
dakel
I get a prescription…then I go to another consultation which is $20. Before I get to see what has been prescribed to me it’s already set up for me to pay for this. Long story short…I’m getting the same prescription sent. I had to stay on the phone waiting for 25 minutes before I talked to an actual person. I had the prescription cancelled…but………the consultation is non refundable. There went $20 down the toilet. I wouldn’t recommend this site to my worst enemy!!!! Save your hard earned money!!! Don’t do it!!!! Buyers beware!!!!! Why would I pay you $20 just for you to write me the same prescription? Totally BS!!!!! People save your money!!! Walk….no Run away!!!
Reply from RedBox RxMay 9, 2024
Thank you for your feedback. The fee for the consultation is for the time a U.S. licensed prescriber spends reviewing your information and is not refundable if a prescription is given. Prescriptions are valid for 1 year after they are written so you may purchase the prescription when you need it as long as it is within that year so your $20 was not wasted. We offer many different treatment plans and many include automatic refills. In those cases you would not need another evaluation unless you run out of refills or need to consult with your provider for another reason. Our service is a little different from other services that charge you a monthly subscription fee. We only charge you if you receive a service, so if you don't need to speak to a provider you are not charged anything. This gives more control to our patients and they don't have to worry about being charged a subscription fee even if they don't receive any services that month. You will only see a fee if you initiate a consultation with a provider or are shipped medication.
Lisa-Noelle N.
My experience RedBox Rx was fantastic! I know my skin and it’s needs, but I didn’t want the 200 + dollar visit to a dermatologist. I filled out my form and had a quick response, within a few hours. Once I was given the “ok” from RebBox Rx, my cream arrived around 3 to 4 days. No hassles, quick service. Did I mention the great price? $60 for 3 month prescription is perfect!
Reply from RedBox RxMay 8, 2024
Thank you Lisa! We are truly dedicated to providing quick, easy, affordable access to quality healthcare. We are so pleased that you had a great experience and hope we are able to help you again soon!
Coocoo C.
You guys ROCK
Reply from RedBox RxMay 6, 2024
Thank you for trusting your care to us! We always strive for exceptional service. If we don't meet that that goal, we always want patients to reach out to us so we can make things right.
Cindijo
Amazingly fast! I was going to have to wait 3 months for a followup dermatology appointment JUST to refill my tretinoin. Redbox was 10 minutes from signup to confirmation of prescription and notification its being shipped. Crazy!!
Reply from RedBox RxMay 6, 2024
Thank you Cindijo! Exceptional service and healthcare expertise was partnered with an outstanding telehealth platform in RedBox Rx. We are truly dedicated to providing quick, easy, affordable access to quality healthcare.
