RedBox RxReviews of redboxrx.com

Paid my 69 dollars. Within 2 hours the provider provided me the necessary medication. It was promptly at the pharmacy. I was afraid because of the other reviews...but I can not rave enough about this service. I am GRATEFUL for this service and had an amazing provider...thank you.

I was between insurance (New job) and on a routine medication (not a controlled substance). The wait time between requesting the medication and getting a response was 6 days (far beyond the 24 hours advertised) - this response came after 2 separate inquiries. The provider said the medication was sent to my pharmacy- it was not. I gave their eRX two days to reach my pharmacy - no medication was ever sent. So I contacted a the company to request the medication actually be sent...a phone call let me know it would be there in an hour. Two days later - still nothing. So I worked with a different company (GoodRx) for my short term Rx refill and they were so very prompt and truthful (aka, when they said they sent a prescription, I actually saw said Rx pending with my pharmacy).

I have been waiting three days to be contacted for my consultation with a provider. Already paid that fee, called several times and emailed. Please don’t use this site. I wish I researched before I spent money.

I paid 69 dollars to get presidone bc I am very sick w allergy / sinus infection. The provider gives me a 10 dollar nose spray that can be bought over the counter. Unbelievable and a total rip off. I cannot believe this robbery. They said 24 hrs to get prescription took 36 hrs and now I’m waiting for the provider to call me and they cannot tell me when the provider will call. Still sick and no medication and no answers. Loss of 69 dollars.

Do not use this company! Even if you cancel they will stiil send and hit your credit card.

I use RedBox Rx for allergy medication. The visit was very short/easy and then my medication arrived a few days later. There are several screens throughout the process with links to contact customer support if needed. What I'm really looking forward to is the time saver next allergy season. My original prescription came with refills; I have "snoozed" my next refill to wait for when I need it. There's a Refill Now button I can push at any time and I will get my next refill without having to have a visit. It's definitely a plus to not have to go into a primary care office for this type of medication!

They didn't respond for 2 days then cancelled our appointment due to an emergency(?). Finally we had the appointment but were unable to get the Rx sent to our local pharmacy in a reasonable amount of time, and they also surprised us by telling us we needed to pay another $60 because we weren't using their pharmacy. So we have to go to urgent care. Save your money and waiting 3 days by the phone - it will cost you as much as an urgent care visit anyway.

By far one if the worst experiences I've had with a online company. No email to reach out to ask questions. I called 5 times it never rings is just a silence. I am actually glad I didn't purchase anything because I have zero confidence that they would actually come thru. I'll try somewhere else this com0any is a walking red flag