Average
Based on 424 reviews
Arch Red Sky Insurance3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Arch Red Sky Insurance (redskyinsurance.com) has 424 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
424 approved reviews, newest moderated first
Carla M B.
So much good information snd z Cory was so kind.
Reply from Arch Red Sky InsuranceJun 24, 2024
Carla, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Harry P.
Overall the process of review was efficient after submission of forms.
Reply from Arch Red Sky InsuranceJun 11, 2024
Harry, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Julie A S.
This insurance company is compassionate and caring in how they treat their clients. I’m happy we purchased this insurance for a trip we had planned but ultimately could not take. I would recommend this company.
Reply from Arch Red Sky InsuranceJun 11, 2024
Julie, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
M L.
I had a couple issues with the documentation uploading process (my own error) and the customer service representative was very pleasant and helpful in getting things straightened out. Any email correspondence was prompt and I was kept updated in regard to the status of my claim. The claim was paid quickly.
Reply from Arch Red Sky InsuranceJun 11, 2024
M L, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Ranzell N.
Easy, fast and complete!
Reply from Arch Red Sky InsuranceJun 11, 2024
Ranzell, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Jenny M.
If I could give a ZERO star rating for Red Sky Travel Insurance, I would! Our Outer Banks vacation home CAUGHT ON FIRE people!! We were awakened at 3am by my niece running around that house pounding on everyone's door and yelling at the house was on fire and we needed to get out now! It was an electrical fire that broke out in the attic above my sister's bedroom suite. She was drifting in and out of sleep, but she kept hearing crackling and smelling smoke. My niece was restless, and happened to be awake (thank God). Once they figured out what was going on, it was a flurry of activity getting everyone out. One of our family members is a quadriplegic, and this was his first vacation in 15 years. This experience was terrifying for all of us!! The fire chief told us...just a few more minutes, and the entire first floor would've been engulfed in flames. We made it out just in time!! Not only did we lose some things to water and smoke damage, we were all traumatized :'( 17 of us...our entire family... it could've wiped us out completely! We claimed $8,856 for our trip. After more than 30 days of waiting (and sending them a ridiculous amount of receipts for everything they asked us for), they just let us know they're going to pay $1,174....What the?!?!? . I'm floored!!
Reply from Arch Red Sky InsuranceJun 17, 2024
Jenny, Thank you for taking the time to leave a review. We are sorry to hear about the circumstances of your claim. As stated in your explanation of benefits, travel insurance will reimburse you, up to the maximum benefits amount shown in the schedule of benefits, for unused, prepaid, nonrefundable payments or deposits for your vacation rental. Therefore, only the unused nights at the vacation rental are covered for a trip interruption claim, not the entire trip. In regards to the damaged items, insurance policies, including travel insurance policies, generally have maximum benefits outlined in the policy. These are outlined in your policy made available to you prior to and after your policy purchase. Links to your policy were included in your confirmation of benefit email and accessible 24/7 on the rental property website. Your claim was paid in full up to the maximum benefits pursuant to the policy. Because your claimed expenses exceeded the maximum benefits outlined in your policy, amounts in excess of the maximum benefits were denied. If you have any further questions you can contact us at 866-889-7409. Regards, The Arch Red Sky Team
Jim P.
Responsive and prompt handling of our claim. Will recommend for those who travel.
Reply from Arch Red Sky InsuranceJun 11, 2024
Jim, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
Donald C.
I’m 80 years old and quite honestly I’ve never experienced such a professional insurance firm as yours. You are to be commended for your expediency and constant communications. Maxwell, who represented your firm for us, was terrific. Thank you. We will use you again as well as recommend you to our friends.
Reply from Arch Red Sky InsuranceJun 11, 2024
Donald, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Red Sky Team
