Redwood OutdoorsReviews of redwoodoutdoors.com

Reply from Redwood OutdoorsFeb 3, 2026

Thank you so much for sharing this — we love hearing how much you’re enjoying your Vista Outdoor Sauna. The glass wall truly does make the experience special, and we’re thrilled that it lets you soak in those mountain views while enjoying your sauna year-round. Knowing it’s become part of your daily routine and brings you relaxation and refreshment in every season means the world to us. Thank you for being part of the Redwood Outdoors family!

Reply from Redwood OutdoorsJan 23, 2026

Thank you for the kind feedback—we’re so glad to hear your delivery went smoothly and that everything is working great. Wishing you many great moments ahead, and please reach out anytime if we can assist.

Reply from Redwood OutdoorsJan 20, 2026

Thank you so much for your feedback! We’re glad to hear that our customer service team was friendly and helpful in resolving your questions and that everything arrived as expected. Your satisfaction means a great deal to us, and we truly appreciate you choosing Redwood Outdoors.

Reply from Redwood OutdoorsJan 20, 2026

Thank you so much for the kind words! We’re thrilled to hear that you’re enjoying both the company experience and the products. We truly appreciate your support!

Reply from Redwood OutdoorsJan 20, 2026

Thank you for sharing your feedback. I’m sorry to hear about the delivery experience and the missed appointments—that’s understandably frustrating. While deliveries are handled by a third-party carrier, we do take these concerns seriously and work closely with our logistics partners to address issues like this when they arise. We’d be happy to look into what happened and assist in coordinating next steps. A member of our Customer Support Team will be reaching out shortly.

Reply from Redwood OutdoorsJan 20, 2026

Thank you for sharing your experience. I’m very sorry for how frustrating this situation has been, especially after the time and effort involved in delivery, assembly, and coordinating electrical work, only to be unable to fully use your sauna. I completely understand how disappointing that is. I do want to assure you that your concerns have been received and that next steps have already been communicated. Our team is actively working toward resolution and moving this matter forward as quickly as possible. We appreciate your patience and the opportunity to see this through.

Reply from Redwood OutdoorsJan 10, 2026

Thank you so much for the kind words! We’re thrilled to hear that you’re happy with both the quality of the product and the customer service. We truly appreciate your support and hope you enjoy your purchase for years to come.

Reply from Redwood OutdoorsJan 8, 2026

Thank you for sharing your feedback. I’m sorry to hear that some components arrived damaged, and I appreciate you bringing that to our attention. Our support team is always happy to help address any damaged parts to ensure everything is in proper condition. Regarding capacity, our sauna models are rated based on interior dimensions and intended seating configurations, though comfort can vary depending on individual preferences and how the space is used. We appreciate you taking the time to share your experience, as feedback like this helps us continue improving both our products and communication.