Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,597 approved reviews, newest moderated first
Dru M.
Jordan was very polite and efficient. She immediately understood my concerns and quickly solved my issue. Also the wait time was very short. Thanks, Jordan!
Reply from RefillsAug 7, 2026
Thank you for taking the time to share your experience. We're pleased that Jordan understood your concerns and provided a prompt resolution, and that you experienced a short wait time. We appreciate your feedback!
Michael G.
Fast, reliable, and honest, took care of my needs. Job well done.
Reply from RefillsAug 6, 2026
Thank you for your wonderful feedback! We're delighted to hear that you found our service fast, reliable, and honest. Providing excellent customer service and taking care of our customers' needs is always our priority. We truly appreciate your support and look forward to assisting you again in the future.
Heather Bottorff Harmon and M.
Great customer service
Reply from RefillsAug 6, 2026
Thank you for your fantastic review! We’re delighted to hear that you received great customer service. Your feedback means a lot to us and motivates our team to continue delivering the best possible experience. We appreciate your support and look forward to assisting you again in the future.
Emily W.
Jordan was excellent in assisting me on my issues and helping me get all my account information settled !
Reply from RefillsAug 6, 2026
Thank you for your wonderful review! We're delighted to hear that Jordan was able to assist you effectively and help get your account information sorted out. We'll be sure to share your kind feedback with Jordan. We appreciate your trust and support!
Adeel K.
Great customer service
Reply from RefillsAug 6, 2026
Thank you for your kind feedback! We're delighted to hear you had a great experience with our customer service team. We truly appreciate your support and look forward to assisting you again on your journey.
Megan A.
I am happy I chose refills on my weight loss journey. Ordering was fast and easy. I am happy with my results. Down 17 lbs in 11 weeks.
Reply from RefillsAug 6, 2026
Thank you for sharing your experience! We're delighted to hear that ordering was quick and easy, and congratulations on your incredible progress of 17 lbs in just 11 weeks. We're proud to be part of your weight loss journey and appreciate your support. Wishing you continued success!
Rick
Easy to get medicine. Six month plan is a good price for tirzepitide. Shipping was about a week after approval. Medicine works
Reply from RefillsAug 6, 2026
Hi, thank you for your feedback! We're glad to hear the process was smooth, your medication arrived promptly, and that you're seeing positive results with your treatment. We appreciate you choosing us and wish you continued success on your health journey.
Happy C.
Once again when I couldn’t get the answers through the portal, a person on the support line was able to fix it. Alex went above and beyond by researching the problem and providing the resolution, great team!
Reply from RefillsAug 6, 2026
Hi, thank you for your kind words. We're delighted to hear that Alex was able to resolve the issue and provide the support you needed. We’ll be sure to share your feedback with him and the team. Thank you for recognizing their dedication, and we appreciate your trust in us!
