Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Remotes.com
• Remotes.com • Since 1991 – Over 30 Years replacing TV remote controls• Original and Replacement Remote Controls for TVs, Air Conditioners, Heat Pumps, VCRs, DVD, Blu-Ray Players, Digital to Analog Converters, Home Theater Components.• [email protected]
Remotes.com (remotes.com) has 38 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
After months of searching and trying countless replacement remotes for my older CRT TV, I finally found one that works!! I honestly had low expectations, but it worked IMMEDIATELY right out of the package, with batteries already installed and no programming needed! I couldn’t be happier and am even considering buying a second one as a backup. Such a relief after searching for so long! Highly recommend!!
SM
Sean M.
did send the part in good time thankyou.
did send the part in good time thankyou.
DC
Dilys C.
On 3.7.26 I bought an expensive Panasonic DVD…
I bought an expensive Panasonic DVD replacement but the volume button does not work. Very disappointed. It remains to be seen if they pay me back for this useless piece of equipment.
LC
L C.
Fast shipping & good communication
I looked up the remote I needed, and I ordered it. It was delivered within a few days of ordering. Unfortunately, the receiver I had was very old, and I think the infrared signal was no longer being read. I contacted the company, and I got a response within a couple of hours. The solution wasn't going to work for me, so I returned the remote. I contacted the company to let them know I received confirmation of my return, and would like a refund. I was contacted back within a few days (it was over a weekend), and I just received a full refund including what I paid for initial shipping. I wish the remote had worked for me, but I would definitely order from them again. The website is a little dated, but it works. I think some people are confusing this site with another, and that's the reason for some of the negative reviews - I think the other site does car remotes. In any event, my experience with Remotes.com was 100% positive, and I would use them again and recommend to friends.
RW
Roger W.
We're you Riped off by Remotes.com?
We're you Riped off by Remotes.com?
No customer service phone number that is answered? No returned emails? Can't get your money back?
Me too!
Go to Amazon. They had my remote and delivered it overnight. It worked perfectly out of the box! My remote for my Honeywell tower fan broke so it was Amazon to the rescue again!
Reply from Remotes.comJul 23, 2026
We do NOT sell remotes for fans. We sell remotes for TVs.
MI
Mike
My remote is a paper weight.
Cool looking remote. Fast shipping. Came with fresh batteries installed too.
But, it DOESNT WORK. I've sent an email
(I should learn to check if the online company I'm doing business with has a PHONE NUMBER first, good grief.) but it's late evening and they likely won't see it until tomorrow... fingers crossed. If they can take care of this ($40) problem I'll gladly update my review.
SB
Steve B.
My remotes.com order for a replacement remotet…
My remotes.com order for a replacement remote for a 7 year old (+/-) Insignia stereo system I bought from a local Thrift store, but being it's an Insignia stereo, I made a stop by Best Buy ... and I was told FALSE information, the Manager in the appropriate area told me they are getting replacement remotes in, but are currently out of stock!, try back in a few weeks, then I called the Best Buy call center, and I found out the manager wasted my time!, THERE are NO replacement remotes for this stereo, and after a couple of Universal remotes that didn't pair up with this stereo ... I spoke with the assistant manager, and appropriately voiced my complaints, Steve ... The assistant manager said he would talk to the electronics manager ... Then the website for remotes.com popped up, under replacement remotes, and I got this remote for this 25 watt per channel Insignia shelf system came, and TRUE TO WHAT IS GUARANTEED, this custom made replacement remote works EFFORTLESSLY (all the important features work fine, but a few of the buttons on this remote do not control a few of the features, I am not at all upset, at least all the IMPORTANT features work "effortlessly" ⭐⭐⭐⭐⭐ ✨✨ ... 5 stars, with a little bit more for good measure! ... Oh yeah, my only incentive to write this uncompensated review is a VERY positive experience with remotes.com
JG
Jim G.
Ordered Remote for a 1990s JVC compact…
Ordered Remote for a 1990s JVC compact stereo. Took 10 days to get. Didn't work when arrived, tried numerous e mails no reply tried to call, number is disconnected. Hopefully they reply. But no response yet on 4 1 2025.