Excellent
Based on 377 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need an underwater lift bag? Yes, we rent that. We have underwater lift bags with capacities from 200 to 100,000 pounds. Perhaps your job requires a large diameter pipe plug. We offer inflatable pipe plugs in sizes up to 10 feet! Want to lift a house or a bridge? Check out our heavy lift air bags and pneumatic lifting systems. We also have a wide array of cordless, pneumatic, and hydraulic underwater tools. We ship them to you or your job site, anywhere in the world. If you prefer to buy than rent, we also have amazing prices on all our items. Rental Tools Online is a unit of National Tool Leasing, which has tremendous buying power. Take advantage of this combination of pricing and equipment you won't find anywhere else!
Rental Tools Online (rentaltoolsonline.com) has 377 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
377 approved reviews, newest moderated first
Scott V.
Hunter was a huge help in selecting the equipment I needed. Thanks Hunter!
Reply from Rental Tools OnlineJul 8, 2019
Hi Scott, Thanks for the kind words. We really appreciate the time you took to review us. I'm sure you will be pleased with the SAVA lift bags. --ken
MARIN S C.
Great fit. Thank you !!!
Reply from Rental Tools OnlineJul 5, 2019
Hi Marin, It was kind of you to take the time to write a nice review, we really appreciate it. Next time you need any more Stanley products, please give us a call. --ken
Construction Safety M.
Excellent customer service. Friendly staff. Hunter was extremely outgoing and allowed me to pick up my order as it was materials/tools needed for a time sensitive matter. Highly recommend and will be a return customer in the future.
Reply from Rental Tools OnlineJul 5, 2019
Thanks for the time you took to write a review. Those smoke candles can be hard to find locally. I'm glad it worked out for you. --ken
Donald J.
Easy to use and shipment was fast
Reply from Rental Tools OnlineJul 5, 2019
Hi Donald, Thanks a lot for the review. The SAVA plugs you bought are easily the best on the market. Let us know if you need any more! thanks again, --ken
Jim G.
Very helpful
Reply from Rental Tools OnlineJun 10, 2019
Hi Jim, Thanks for the kind words. You will be very pleased with the pipe plugs you bought. --ken
Joey T.
Tool lasted 2 hours. Called company back and they were unwilling to help.
Reply from Rental Tools OnlineMay 24, 2019
We are always willing to do whatever we can to help. You can see from the rest of the reviews that we take our service and professionalism seriously. I this case, the customer bought a tool that apparently stopped working shortly after he started using it. For tools from this manufacturer, we are not permitted to determine whether or not a particular item will be serviced or replaced under warranty, only the manufacturer can do that. We are not reimbursed if we accept a tool back as a warranty replacement and the factory decides afterwards it was damaged or failed for some other reason that is not covered. When this customer called, we explained the process for contacting the manufacturer and filling out the warranty claim paperwork. They are normally quite good at accepting these and resolving them quickly. Since we did not participate in the conversation between him and the manufacturer, we cannot say why the customer was not satisfied. We did everything we are permitted to do under our agreement with the manufacturer. It was very unfortunate and frustrating for the customer and he is understandably upset. We did help and perhaps the issue is with the manufacturer and not with the service he received from us.
Andy L.
Very happy with Rental Tools online. They had a tool that was difficult to find for rent. Hunter was great and professional!
Reply from Rental Tools OnlineJun 10, 2019
Thanks Andy, I'm glad you had a great experience here. The FASCUT 600 is a really good unit. Please keep us in mind for your future needs. --ken
Jay W.
Very easy to set up a rental. We rented a hydraulic core drill for a week to use in an underwater construction operation. The initial set up takes about 15 minutes but once you're in their system it takes less than 5 minutes. Hunter is knowledgeable, thorough and everything he says is going to happen, happens the way he says it will. return label is included in the shipment. It doesn't get much easier than this.
Reply from Rental Tools OnlineJun 10, 2019
Hi Jay, I am glad to hear that you were pleased with the tools and our service. It is very important to us that we are able to help you with your projects. Thank you very much for your kind review. --ken
