Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Ed
Excellent customer service above and beyond! Will definitely buy from again.
Reply from Replacement Lens ExpressMar 31, 2025
HI Ed, Thank you for taking the time to leave us such a wonderful review of your recent experience with us. I am thrilled to hear that you are happy with our services. I look forward to working with you again soon. Sincerely, Jennifer
Paul B.
very good customer service
Reply from Replacement Lens ExpressMar 31, 2025
Hi Paul, Thank you for taking the time to rate your experience with RLE. I am pleased to hear that you are very happy with our customer service. It was a pleasure working with you and I look forward to seeing you again soon. Sincerely, Jennifer
Maya
I broke my favorite pair of glasses and couldn't afford to get new ones. But I had a couple frames with old prescriptions and Replacement Lens Express is super helpful with helping me get comfortable glasses with my updated prescription for not a ton of money. Really appreciated!
Reply from Replacement Lens ExpressMar 17, 2025
Hi Maya Thank you for taking the time to leave us such a fantastic review of your recent order with us. We appreciate that you chose to shop with RLE for your new Prescription eyeglass lenses. I am thrilled to hear that you are impressed with our prices, quality, and services and that you love your new lenses. We look forward to seeing you again soon. Sincerely, Jennifer
L C.
I had the Shamir Autograph 3 progressive lens put in my frames and the lenses are great. Turn around was quick about 2 weeks from ordering and shipping both ways.
Reply from Replacement Lens ExpressMar 13, 2025
Hello L Cropper Thank you for taking the time to leave us such a fantastic review of your recent order with us. We appreciate that you chose to shop with RLE for your new Shamir Autograph Progressive lenses. I am thrilled to hear that you are impressed with our products, quality, and services and that you love your new lenses. We look forward to seeing you again soon. Sincerely, Jennifer
lew D.
Fast ,great lenses. See great. Perfect color on the sunglasses
Reply from Replacement Lens ExpressMar 10, 2025
Hi Lew, Thank you for taking the time to leave us such a wonderful review of your recent purchase with us. We are happy to hear that you love you new sunglasses. We look forward to seeing you again soon! Sincerely, Jennifer
LJBW
My child's glasses were returned very quickly she's so happy with the new Rx in her old frames!
Reply from Replacement Lens ExpressMar 3, 2025
HI LJBW, Thank you for taking the time to leave us such a fantastic review of your recent order with us. We appreciate that you chose to shop with RLE for your child's new Prescription eyeglass lenses. I am thrilled to hear that she loves her new lenses. We look forward to seeing you again soon. Sincerely, Jennifer
Sarah P.
Easy to use web site, fast turn around, excellent product. Very happy and will definitely use again - thank you!
Reply from Replacement Lens ExpressMar 3, 2025
Hello Sarah Thank you for taking the time to leave us such a fantastic review of your recent order with us. We appreciate that you chose to shop with RLE for your new Non-Prescription Sunglass lenses. I am thrilled to hear that you are impressed with our products, quality, and services and that you love your new lenses. We look forward to seeing you again soon. Sincerely, Jennifer
Michele L.
Replacement Lens Express delivers quality lens. My high prescription lens received high end coating, transitions, polished edging all on a high index 1.74. Not many companies can replicate RLE outstanding work. Processing was a quick turnaround for me since I live in California. Customer service was great with updates on my order. Very happy with my new lens in my favorite glasses.
Reply from Replacement Lens ExpressFeb 28, 2025
Hello Michele Thank you for taking the time to leave us such a fantastic and detailed review of your recent order with us. We appreciate that you chose to shop with RLE for your new Prescription eyeglass lenses. I am thrilled to hear that you are impressed with our products, quality, and services and that you love your new lenses. We look forward to seeing you again soon. Sincerely, Jennifer
