Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Pete C.
Great service and communication!
Reply from Replacement Lens ExpressJun 19, 2024
Hi Peter, Thank you for leaving us such a wonderful review about your recent order with RLE. We are thrilled that you chose to shop with us and we look forward to seeing you again soon. Thank you, Jennifer
Joseph S.
Awesome. I'm sending 2 more pair for lenses. The prescription is spot on. I'm wearing them now!
Reply from Replacement Lens ExpressJun 12, 2024
Hi Joseph, Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE! We are thrilled to hear that you love your new lenses so much that you will be ordering more lenses from us! Thank you again for choosing RLE for your new prescription lenses and I look forward to seeing you again soon. Sincerely, Jennifer
Juan P.
Excellent price and service!!
Reply from Replacement Lens ExpressJun 5, 2024
Hi Juan, Thank you very much for taking the time to leave us a 5 star review of your recent shopping experience with RLE. We are thrilled that you chose to shop with us for your prescription eye wear. We look forward to seeing you again! Sincerely, Jennifer
Nadine W.
Replacement lens were overdue. Very affordable and professionally issued. Better than the doctor's office. My new frame was delivered in (3) days....No complaints about my prescription. I'm sending my sun glasses next, replacement lens has my prescription on file very convenience for my next pair....
Reply from Replacement Lens ExpressJun 3, 2024
Hi Nadine, Hi Patricia, Thank you very much for leaving us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new prescription lenses. We appreciate that you chose to shop with RLE and we are looking forward to seeing you again soon! Sincerely, Jennifer
Patricia S.
Fast service and excellent communication. Good quality lenses in my frames that were carefully crafted together. I came back to your company after a bad experience with a cheap company (Mukkah) with poor quality lenses and frames.
Reply from Replacement Lens ExpressJun 3, 2024
Hi Patricia, Thank you very much for leaving us such a wonderful review of your recent experience with RLE. We are thrilled to hear that you are happy with our service and the quality of our lenses and workmanship. We appreciate that you chose RLE for your new prescription lenses. We hope that you have a wonderful summer and we look forward to seeing you again in the future! Sincerely, Jennifer
Susan G.
Glasses came promptly, well made and high quality. Prices were reasonable. Would definitely use again.
Reply from Replacement Lens ExpressMay 28, 2024
HI Susan, Thank you for taking the time to review your recent order with us. We are thrilled to hear that you love your new prescription lenses and that our service was prompt. We appreciate that you choose to shop with RLE and we look forward to seeing you again in the future! Sincerely, Jennifer
Diana
Happy Customer. Online ordering was easy and simple. Fast service. Lens options. Downside no telephone number for insurance claims. Overall experience was great.
Reply from Replacement Lens ExpressMay 20, 2024
HI Diana, Thank you very much for taking the time to review your recent shopping experience with RLE. We are thrilled that you chose RLE for your new prescription eyeglass lenses and are happy to hear that you found our process easy and our processing time was fast. Thank you again for choosing RLE and we hope to see you again soon. Sincerely, Jennifer
Whitney W.
Great lenses, shipped quickly at a price that is reasonable. Very happy customer here.
Reply from Replacement Lens ExpressMay 16, 2024
HI Whitney, Thank you for taking the time to leave us such a wonderful review of your recent shopping experience with RLE. We are thrilled that you chose to order your new RLE HD digital progressive lenses with us. I am happy to hear you like your new lenses and that you found our services reasonably priced and the turnaround time to be quick. Thank you again for choosing RLE for your new prescription lens replacements and we look forward to seeing you again in the future! Sincerely, Jennifer
