Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Elle
The glasses came out great and customer service was helpful and fast.
Reply from Replacement Lens ExpressMay 7, 2024
Hi Elle, Thank you very much for taking the time to leave us such a wonderful review! I am thrilled that you love you new lenses and that I was able to answer the questions that you had. Thank you again for choosing RLE for your new prescription lenses and I hope to see you again soon. Sincerely, Jennifer
Judith C.
I could not be happier with this company. My optometrist gave me a quote of replacing my lenses of $550.00. I had a question about my prescription and the emailed me instructions that we thoughtful and complete. I sent in my glasses and they were returned within a week and were perfect. Thank you for excellent service. I have already told my friends about you.
Reply from Replacement Lens ExpressMay 6, 2024
Hi Judith, Thank you so much for leaving us such a through and wonderful review of your recent experience with RLE ! We are thrilled that you chose to shop with us and that you love your new prescription lenses and that you found our process easy and convenient to use. I am so happy that you chose to shop with us and I look forward to seeing you again in the future. I hope you have a wonderful spring. Sincerely, Jennifer
Very D.
Easy to order. Accurate invoicing. kept me informed on delivery. reasonable price. Recommended.
Reply from Replacement Lens ExpressApr 30, 2024
Hi Roger, Thank you for taking the time to rate your recent shopping experience with RLE. We are thrilled that you chose to shop with us for your new frame. We are happy to hear that you found our process easy to navigate. We look forward to seeing you again in the future. Sincerely, Jennifer
Cathy R.
Nice replacement lens company.
Reply from Replacement Lens ExpressApr 29, 2024
Hi Cathy, Thank you for taking the time to leave us such a wonderful review. We are thrilled that you chose to shop with us for you for new prescription progressive lenses. We look forward to seeing you again soon. Thank you, Jennifer
Mitchell S.
Great experience, I mailed my frames to have lenses replaced. great communication, I was informed the day my frames arrived there, the next day they were done and in transit back to me. Script seems perfect.
Reply from Replacement Lens ExpressApr 24, 2024
Hi Mitchell, Thank you very much for leaving us such a wonderful review of your experience! We are thrilled to hear that you are impressed with our communication and processing times. We look forward to seeing you again soon Take Care, Jennifer
James R.
The second of two pairs they just relensed for me. Paid a bit more for these, as they were Transition, and I must mention how dark they get. 10/10 - would definitely recommend. 😀
Reply from Replacement Lens ExpressApr 24, 2024
Good Day James, Thank you so much for taking the time to review your new Transition lenses. I am thrilled to here that you love them. We appreciate that your continue to choose RLE for your prescription eyeglass needs. Thank you and we can't wait to see you again! Sincerely, Jennifer
Paul Durant I.
Works exactly as requested.
Reply from Replacement Lens ExpressApr 23, 2024
Hi Paul, Thank you very much for taking the time to review your recent purchase with us! I am thrilled to hear that your new lenses were made and perform exactly as you have ordered them. We are glad that you choose to shop with us and look forward to seeing you again in the future. Sincerely, Jennifer
Derek S.
Every pair of lenses I've worn have come from RLE. The process is simple and the turnaround is quick. RLE communicates with you on every step of the process and responds to queries promptly. There are many different types and brands of lenses and the cost is less than the mall places or doctor's office. Thanks again Jennifer and to everyone at RLE.
Reply from Replacement Lens ExpressApr 17, 2024
Hi Derek, Thank you so much for leaving us such a fantastic review. We are so happy that you continue to choose RLE for your prescription lenses. Thank you again and we look forward to seeing you again soon. Sincerely, Jennifer
