Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Betsy S.
I've ordered several prescription glasses and absolutely think this is the best place to buy frames and lenses. I will always get my glasses this way. Easy, and great CS.
Reply from Replacement Lens ExpressJan 23, 2014
Thanks Betsy - it's always nice seeing a new order come in from you :)
Christine E.
The prices are right, selection is excellent, and they have great customer service. You can contact a real person to ask questions and get help selecting a product. I have bought several items from them over the years, and I have always been happy with them.
James David S.
replacementlensexpress.com was wonderful. We used them for getting some prescription sunglasses lenses put into frames we provided. Our prescriptions are pretty high, and replacement lens express switched our lenses to a better lens for tinting when we requested the darkest lenses possible. A great experience overall, with super-friendly customer service.
Jeff
Great customer service. Perfect quality. Great price. 2 pair a year old now when this was written. So this is from memory and satisfaction. They got them both right the first time.
M. F.
Turnaround was very fast. Assembly of frames was very solid. Great customer service. GREAT prices! Highly recommended.
Vladimir B.
Here you can buy what you need easily and quickly with good quality.
Alison B.
I was going to have my frames shipped from a different online store and have them just put the lenses in for me. The only thing I did was email the store once and they took care of everything and didn't even charge me anything extra. I messed something up on my lenses order and they emailed me about it before going ahead with an obvious mistake. They seem to really pay attention to every order and have excellent customer service.
Laurie G.
Amazing product, amazing customer service. 100% satisfied!
