Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 476 reviews with 5 stars · Clear filters
Mark J.
You had the Frames I needed at a GOOD price. I got two pair for LESS than one here in Houston
Reply from Replacement Lens ExpressApr 14, 2026
Hi Mark Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that we were able to save you money on your new frames! We look forward to seeing you again soon. Sincerely, Jennifer
H O.
Easy to work with. Great customer service. Excellent product for the price point.
Reply from Replacement Lens ExpressApr 13, 2026
Hello hwortega Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you found the order process easy to use and that our prescription lenses pricing is excellent. We appreciate that you chose RLE for your new lenses and we are excited for you to receive and love your new lenses. Sincerely, Jennifer
Deepak R.
Very easy to find the product and got original Ray Ban lenses
Reply from Replacement Lens ExpressApr 13, 2026
Hi Deepak Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new Non-prescription Authentic Ray Ban Replacement sunglass lenses . We appreciate that you chose RLE for your replacement Ray ban sunglass lenses and I look forward to seeing your again soon. Sincerely, Jennifer
David D.
The lenses on my glasses came out perfectly and would have cost me 3 times as much if I went to a regular retailer. The quality was very impressive and could not have been more happy. But more importantly, Jennifer in customer service was beyond outstanding. I wanted to put in a relatively complicated custom order and she executed absolutely perfectly, was so patient and by far one of the best service persons I have ever worked with.
Reply from Replacement Lens ExpressMar 31, 2026
Hello David Thank you for taking the time to leave us such a fantastic and detailed review of your recent experience with RLE. We are thrilled to hear that you love your new Single Vision prescription lenses. We appreciate that you chose RLE for your replacement prescription lenses and I look forward to seeing your again soon. Sincerely, Jennifer
Fred M.
Good product and quick service
Reply from Replacement Lens ExpressMar 24, 2026
Hello Fred, Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new frame and Single Vision prescription lenses. We appreciate that you chose RLE for your prescription eyeglass frame lenses and I look forward to seeing your again soon. Sincerely, Jennifer
mark
Another pair of great glasses. Been getting them for years and have always been very pleased.
Reply from Replacement Lens ExpressMar 19, 2026
HI Mark, Thank you for taking the time to leave us such a fantastic review of your recent purchase with RLE. We appreciate that you continue to chose RLE for your replacement prescription lenses and I look forward to seeing your again soon. Sincerely, Jennifer
JB
Excellent customer service. Very quick response when I reached out on a delayed order and I had my glasses in hand within days. They look great! Recommend!
Reply from Replacement Lens ExpressMar 11, 2026
Hello jb Thank you for taking the time to leave us such a fantastic and detailed review of your recent experience with RLE. We are thrilled to hear that you love your new Single Vision prescription lenses. We appreciate that you chose RLE for your replacement prescription lenses and I look forward to seeing your again soon. Sincerely, Jennifer
Go B.
Happy to be able to wear my favorite frames again. Replacement Lens Express was less expensive than local places by at least $100. They even sent me the old lenses with my glasses. No other place has ever given me back my old lenses. Thank You.
Reply from Replacement Lens ExpressMar 5, 2026
Hello Thank you for taking the time to leave us such a fantastic and detailed review of your recent experience with RLE. We are thrilled to hear that you love your new Single Vision prescription lenses. We appreciate that you chose RLE for your replacement prescription lenses and I look forward to seeing your again soon. Sincerely, Jennifer
