Average
Based on 653 reviews
Residence Supply3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations.Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Residence Supply (residencesupply.com) has 653 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
653 approved reviews, newest moderated first
Mauricio B.
I ordered several antique brass switchplates and am very satisfied with the quality. The items arrived rather quickly as well.
Reply from Residence SupplyNov 23, 2025
Hi Mauricio, Thank you so much for taking the time to leave this wonderful review. We’re really glad to hear that you’re happy with the quality of your antique brass switchplates and that they arrived quickly. It means a lot to us knowing you had a smooth experience. Sincerely, Residence Supply
Jennifer T.
These are the most beautiful light switches I’ve ever seen. I had high expectations because of the price and I got even more than I expected. The packaging was even beautiful and so intentional. A+ and I will continue ordering until every single wall switch is replaced in my new home. It’s jewelry and makes such a difference in the feeling of my home.
Reply from Residence SupplyNov 19, 2025
Hi Jennifer, We’re absolutely thrilled to hear this! It means so much to know the switches not only met your expectations but exceeded them — from the design to the packaging. We love that they’re bringing that “jewelry for the home” feeling to your space, and we’re honored to be part of your new home as you update each room. Sincerely, Residence Supply
Heather L.
Great Sconce! Bought these for our bar niche. Love the unique look. Customer service was helpful. Product arrived and looked like it did online. This did ship from overseas, but was well packaged.
Reply from Residence SupplyNov 18, 2025
Hi Heather, We’re so glad to hear you’re loving the sconces in your bar niche — they really do bring a unique touch to a space! It’s great to know the product matched what you saw online and arrived safely. We also appreciate your kind words about our customer service. Sincerely, Residence Supply
thebrownbaines
The switch plates are perfect and look amazing in my home. I will be buying more.
Reply from Residence SupplyNov 14, 2025
Hi there, We’re thrilled to hear the switch plates look amazing in your home! It’s wonderful to know you’re happy with them, and we’d be delighted to help you with more whenever you’re ready. Sincerely, Residence Supply
Cortney H.
Incredible customer service, helpful responses, thorough instructions, fast and efficient resolution! I purchased the wrong items and they were quick to help me return them so I could exchange them for the right ones! Thank you for your help!
Reply from Residence SupplyNov 14, 2025
Hi Cortney, We’re so happy to hear everything worked out smoothly for you! It’s great to know our team was able to guide you through the return and exchange process quickly and clearly. Thank you for taking the time to share your experience — we’re always here to help! Sincerely, Residence Supply
Ashlyn S.
Joseph was able to help me with applying a discount after I had placed my order without one. He was quick and really nice!
Reply from Residence SupplyNov 13, 2025
Hi Ashlyn, We’re so glad to hear Joseph was able to quickly assist with applying your discount and make the process easy for you! It’s wonderful to know his help left such a great impression — we’ll be sure to share your kind words with him! Sincerely, Residence Supply
Craft Homes N.
Residence Supply communicated proactively regarding a potential concern related to a specific light fixture. Joseph requested my input and direction, and promptly offered a positive resolution. Great service!
Reply from Residence SupplyNov 13, 2025
Hi there, We’re really glad to hear your experience went smoothly and that Joseph was able to reach out proactively and work with you on the fixture concern. It’s great to know the resolution felt positive and timely — we truly appreciate you taking the time to share this! Sincerely, Residence Supply
Phuong V.
Save your money. Don't buy from this shady company. I ordered three pendants, advertised as 9.8 globus pendant, price was $2100 each. The first three light from my initial order were okay. I ordered 4th one of exact same size and style, the light came look nothing like picture, and much smaller than the previous pendant i purchased, y it is measured at barely 7" diameter and not 9.8" as advertised. So it is tiny and rediculous. I sent photo to show them hoping they would make it right. The issue is obvious yet they refuse to accept their mistake and send replacement. At around the same time I also ordered sconce $1375.00. The sconce came broken, i reported the issue, they did nothing about it. Company like this should not be allowed to continue to scam consumer.
Reply from Residence SupplyNov 11, 2025
Hi Phuong, The 4th fixture you’re referring to is in the correct size — it measures 9.8 inches from anchor to anchor, as listed in the product specifications. Regarding your damaged sconce, we will be sending a replacement for it. Our team has been responsive to all your inquiries and continues to ensure your concerns are properly addressed. Sincerely, Residence Supply
