Great
Based on 1,098 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Pamela O.
The impressions are pretty easy to do and my retainers fit great!
Reply from Retainers DirectAug 15, 2022
Dear Pamela, thank you so much for using us for your retainers. Please feel free to contact us again soon!
Clementine G.
The best retainer I’ve ever had a lot better and more durable thank the one from my orthodontist without the massive pain the orthodontist ones cause this place is the best will only get them from here now on
Reply from Retainers DirectAug 15, 2022
We would not be able to grow and develop without feedback like yours, Clementine. We are thrilled you had a great experience with us and hope to see you again soon.
Rebeca D.
The process to order my retainers was easy and quick. The kit came with clear instructions and a video to watch prior to me attempting to make my molds. The turn around time was quicker than I expected as well- about 3 weeks wait time from the time I returned the molds. I have some dental work pending and will need upper retainers, I'll definitely order from retainers direct again!
Reply from Retainers DirectAug 15, 2022
Thank you for the fantastic review Rebecca! We loved being of service to you and hope we can assist you again soon.
Mark M.
We called and spoke with a representative. He answered all of our questions, which there were many. He was patient and even helped us save money by purchasing a special they were running.
Reply from Retainers DirectAug 15, 2022
Dear Mark, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Jessica V.
Not great. The retainers have a film on them that needed to be washed off and they aren't trimmed well. They put pressure on the gum line or youll have to buff them down yourself. The case was cute until the mirror fell right out of it the second time I closed. I left my previous retainer company due to bad customer service. So I paid *more* money for these. At least that company has far better quality.
Daniel K.
Overall, I had a great experience through Retainers Direct. Unfortunately, my first retainer impressions did not work because I did not bite hard enough. I was helped through the process and was able to get it right with my second set of impressions. I am happy with my new set of retainers and thank Retainers Direct for making it a quick and convenient option!
Reply from Retainers DirectAug 15, 2022
Daniel, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Ashley H.
They were extremely helpful, answering all of my questions before purchase. We received the retainers within a week of order. Well worth the money
Reply from Retainers DirectAug 15, 2022
Hey Ashley, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
BrittSwagga
Wow! So much lighter than my other retainers from my orthodontist! Fit perfect! Easy and so much cheaper! Will be always buying from here! Love them!
Reply from Retainers DirectAug 15, 2022
Hey Britt, So glad the retainer fit well. :)
