Great
Based on 87 reviews
Retrospec4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The outside is for everyone, but not everyone feels comfortable outside. So we set out to make everyone feel at home in the open air through the use of expertly designed, durably crafted, accessibly priced outdoor gear - electric bikes, pedal bikes, kids bikes, stand up paddle boards and more - our goal at retrospec is simple: make nature second nature for everyone. We believe that all people, regardless of background or experience, should enjoy the life-affirming, eye-opening beauty of the outside world. We encourage a more active lifestyle and make being outdoors fun and inviting for people of any age, ability, or skill level. Born from a passion for fixed-gear cycling. Former home of Critical Cycles and Ten Toes Boards.
Retrospec (retrospec.com) has 87 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Patrice F.
Got the 20" Dart for my son about 7 months ago. First my husband had some problems getting it together (far from his first time doing this). Then, things started breaking all the time. They replaced a tube that had a hole, but that was about it. Issues with tires, gears, brakes. Way too many problems for the LACK of beating it takes in our flat neighborhood. Would never buy this brand again.
Evie S.
The bike is nice enough but the customer service is pretty bad. I mistakenly ordered two bike locks and I have to send it back on my own dime. That's kind of ridiculous. Plus it took a lot of back and forth in order to even authorize the return. It definitely needs to be streamlined. I would caution buyers to look elsewhere to purchase a bike from a company that will not make returning or exchanging such a hassle.
