Excellent
Based on 563 reviews
Reverse Mortgage Funding4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Reverse Mortgage Funding LLC (RMF), we are dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. Reverse mortgages are our only line of business, and meeting the needs of this important segment of our society is at the core of everything we do.RMF is committed to — and recognized for — providing extraordinary customer service experience. Part of the reason for our consistently excellent customer service ratings is that we provide an experience that’s tailored to each individual. RMF is by your side throughout the entire process of your reverse mortgage loan or Home Equity Conversion Mortgage (HECM) loan.This material is not from HUD/FHA or any government agency and we are not acting on behalf of HUD/FHA or any government agency. Company NMLS ID: #1019941. For licensing information, go to: www.nmlsconsumeraccess.org. Additional licensing and disclosures: https://reversefunding.com/licensing. For CA consumers: For information about our privacy practices, please visit https://www.reversefunding.com/privacy. Licensed Mortgage Banker-NYS Department of Financial Services -in-state branch address 700 Corporate Blvd, Newburgh, NY 12550. RMF is a Licensed Mortgage Banker in the State of NY, but this site is not authorized by the NY State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of NY can be facilitated through this site. RMF is an Equal Housing Lender and Equal Opportunity Employer.
Reverse Mortgage Funding (reversefunding.com) has 563 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 42 reviews with 4 stars · Clear filters
Ellen Nelson L.
There were very few hiccups and those that occurred were expeditiously resolved.
Reply from Reverse Mortgage FundingOct 7, 2019
Hi, Ellen. Thank you for your positive feedback. We’re so glad to hear our team was helpful!
Elizabeth K.
went smooth, great people to deal with thank you for all you do to make life a little easier for senior citizens Good job bravo. Elizabeth,Kimery
Reply from Reverse Mortgage FundingSep 11, 2019
Thank you, Elizabeth! We always aim to provide our customers with the most enjoyable experience possible.
Mark W.
The process took altogether too long!
rex R.
Crew were understanding, straight forward with answers and new how program worked. Very Happy
Reply from Reverse Mortgage FundingAug 5, 2019
Thank you, Rex! We always aim to provide our customers with the most enjoyable experience possible.
Nelson K.
Too many cooks in the kitchen! 3 different reps! No LO at signing! Just saying! Other than that they did a very good job! I’m happy with the loan😎
Reply from Reverse Mortgage FundingJul 2, 2019
Hi, Nelson. We’re sorry to hear that your experience could have been better. At RMF, a primary focus of ours is to provide clarity at each step of the reverse mortgage loan process, and to help older Americans feel confident about their decisions. We would like to understand more about your experience and speak with you personally, so please feel free to reach out to us directly by calling 866-654-0020 or emailing [email protected].
William D.
The whole process was very professional.
Reply from Reverse Mortgage FundingJun 24, 2019
Hi, William. Thank you for telling us about your positive experience with RMF!
Edwin M.
RMF was great to work with. As with all complicated transactions, glitches happen and they know how to fix them.
Reply from Reverse Mortgage FundingJun 13, 2019
Thank you, Edwin! We greatly appreciate your positive feedback.
Leo A.
Working with Evelyn was. She was honest and helpful. She was very attentive.
Reply from Reverse Mortgage FundingJun 6, 2019
Thank you, Leo! We greatly appreciate your positive feedback.
