Reverse Mortgage FundingReviews of reversefunding.com

My home is paid for and my credit score is 7.6. I'm retired so my income is social security, easy decision right? Wrong, I still had to go through almost 3 months of red tape. Then at the closing they paid my homeowners ins, which I already paid. Plus this is a non escrow equity loan which means I pay my own insurance. They also added their name to my insurance policy before I signed the papers at the closing.

I was forced to go to RMF since my initial reverse mortgage at GMFS was acquired by RMF within the first year without my knowledge or consent. I've never had any major issues with them but some of their customer service representatives needs an attitude adjustment.

Poor communication between client and lender. Way too long of a process. Disappointed with two appraisals. After the first was considered too high, we had to wait for a second to be scheduled, and completed. The first appraisal seemed thorough and took a little over an hour. The second left so many items unchecked, and took about twenty minutes. No attic inspection and no questions about the solar details, until a phone inquiry at a later time. Overall, not a very satisfying experience.

Everybody with whom I had personal contact were very professional as well as cordial, however, those RMF personnel that are reviewing and making entries to supporting documentation need to exercise more care to assure accuracy. My request for a withdrawal of $15,000 did not get honored because of erroneous entries and repetitive errors that continued to be made to the supporting documents. I understand that actions are now being taken to make this $15,000 available to us by another process, however, a significant amount of RMF's time, the notary public's time, as well as our time, was wasted endeavoring to execute the initial withdrawal process, which eventually failed. Dr. Andrew Perry, P.E.

In the beginning everything seemed so bright and merry, however as time went on things got to be ridicules, communication with the company got to be less and less. I provided everything on my part, just because my house was paid off, it took many papers for them to believe it, including my sisters death certificate who had given me the money to pay the house off. I had the paid off deed but it just seemed to be not enough for them. Then comes the appraisal, first was 258,000.00 then the company they say HUD did not like the value, so they sent another appraiser from the same Valuation Group who chose properties that were not even in my neighborhood, such as one that was 1.6 miles away not even close to the type of neighborhood I live in, all to get a lower appraisal of 215,000.00, I knew I had a problem with the appraiser when he did even measure the house right and I had to correct him. Yes I finally got the Reverse Mortgage .

They were very slow it took almost 2 months and they were not very successful with the tax liens I had to do that myself and it just kept being drawn out and drawn out I think it took way too long was not happy with as long as it took

I was exceptionally satisfied with the loan process and the agent I worked with. I am giving it a 3 rating because I can no longer view my account online which is absolutely STUPID. I can see all my utility accounts, Amazon, bank accounts, etc online. I can't think of any account I have that can not be checked for balances, etc. online. I had my original reverse mortgage with RMF and had a portal where I could check my monthly statements and balances. I refinanced with RMF and now they tell me this valuable customer service is no longer available. Removing this feature is a giant step backward and I am supremely annoyed.

My second experience with this organization; they approached me about modifying and increasing my loan - I did NOT seek them out. This time around was FAR more annoying and difficult than the first time. You would think they had never heard of me before. More than once I considered just dropping the whole thing because it was such a major pain in the butt. It literally took months and months to satisfy all the nit-picking that had NEVER been at issue in my original loan in 2016.