Roxana R.
Very good fast and good service
Very good fast and good service
Reply from Rick Case Automotive GroupJul 16, 2020
Thank you for your feedback, Roxana! We’re happy to hear that you had a great dealership experience at Rick Case Volkswagen!
Excellent
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 674 reviews with 5 stars · Clear filters
Roxana R.
Very good fast and good service
Reply from Rick Case Automotive GroupJul 16, 2020
Thank you for your feedback, Roxana! We’re happy to hear that you had a great dealership experience at Rick Case Volkswagen!
Wilson S.
Great service
Reply from Rick Case Automotive GroupJul 15, 2020
Thank you for your feedback, Wilson! We’re happy to hear that you had a great dealership experience at Rick Case Volkswagen!
Austin
Purchased a 2020 Atlas Cross sport yesterday and the service was top notch. Gonzalo Jimenez was my sales consultant and he was great! Was in and out in no time.
Reply from Rick Case Automotive GroupJul 15, 2020
Thank you for your kind words, Austin. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. We hope you enjoy your new Atlas Cross Sport for years to come! Thanks again!
Don O.
On my way to a family vacation when the EPC light came on, Rice Case allowed us to drop off on Sunday to continue our trip. I was pleasantly surprised to receive a phone call early Monday morning from Luis To obtain additional information. He left a message later the problem had been resolved and I could pick my car up on the return portion of our trip. His speedy response saved a lot of stress and worries.
Reply from Rick Case Automotive GroupJul 14, 2020
Thank you so much for choosing Rick Case Volkswagen, Don! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Pedro P.
Great service, professional and trusted people, like a family. Franklin Chavez and Alex Lopez, thank you for your awesome work.
Reply from Rick Case Automotive GroupJul 14, 2020
Hi Pedro! We’re happy to hear that we were able to meet your expectations and that Franklin and Alex provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
MGL
Got a certified pre-owned vehicle. Andres Amaya was the sales representative. He was very professional and helpful. I strongly recommend.
Reply from Rick Case Automotive GroupJul 13, 2020
Thank you for the 5-star rating, MGL! You made a great choice with your new car! We hope you enjoy it for years to come! Sincerely, the Rick Case Honda Team
Randi Shapiro B.
Walter was very good at keeping me updated on progress and getting back to me in timely manner
Reply from Rick Case Automotive GroupJul 13, 2020
Thank you for the review, Randi. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team
ReviewJx
Excellent service and great delivery
Reply from Rick Case Automotive GroupJul 13, 2020
Thank you for taking the time to share your feedback with us! We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!