Excellent
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 674 reviews with 5 stars · Clear filters
Shane B.
Great customer service. Made an amazing deal for me.
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you so much for choosing Rick Case Honda, Shane! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Giullianna B.
Great team, so fast and efficient all of them. ( Alberto Verne Sinior Manager , Andy Radu the other Manager ,Yousef our great sales guy and Dario Luna my finance guy) Ask for them, they are amazing and very profesional. Thanks again for taking care of me. So happy with my new CRV
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for the 5-star rating, Giullianna! You made a great choice with your new Honda CR-V! We hope you love it as much as we do. Sincerely, the Rick Case Honda Team
Cindy J.
Understood what I was looking for and delivered. That is all you can ask!!!
Reply from Rick Case Automotive GroupMay 26, 2020
Hello Cindy! We're so glad to hear that our team was able to deliver exactly what you were looking for. We hope you enjoy your new (to you) vehicle for years to come! Sincerely, the Rick Case Honda Team
Joyce I.
Excellent service, my salesman Alberto Verne helped me all through a phone call and when I got to the dealership he had everything ready for a simple in and out onsite visit during this COVID-19 crisis.
Reply from Rick Case Automotive GroupMay 26, 2020
Hello Joyce! At Rick Case Honda, customer comfort and safety is our top priority! We're thrilled to hear how Alberto assisted you with the Rick Case standard of excellence. We look forward to seeing you again soon! Sincerely, Your Friends at Rick Case Honda
Davy T.
Very good service, staff was knowledgeable and operated in a very professional manner. I left comfortable and felt I got a good deal on the car I purchased.
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for sharing your thoughts, Davy! The Rick Case Honda team was more than happy to work with you. We hope you enjoy your new vehicle for years to come! Sincerely, Your Friends at Rick Case Honda
Carlos R.
We had a phenomenal experience at Rick Case Honda. We were helped by Eric Sanchez who was honest and straightforward, and worked with us to purchase a car that fit our needs. I’m sending all my friends and family who need a car to Rick Case Honda to work with Eric.
Reply from Rick Case Automotive GroupMay 26, 2020
Hi Carlos! We’re happy to hear that we were able to meet your expectations and that Eric provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Kevin B.
What genuine, kind, passionate employees-Alexa located my car within minutes, and Maher helped me purchase my chosen vehicle within a few hours. The Honda Accord Hybrid Touring is so sweet that my fiancé now wants to buy one. Hopefully, we we’ll get a discount on hers or some cash back.
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for the 5-star rating, Kevin! You made a great choice with your new Honda Accord Hybrid! We'd be happy to get your fiance behind the wheel too! Looking forward to working with you again soon! Sincerely, Your Friends at Rick Case Honda
Aaron H.
Frank Penzo was awesome. Dropped my vehicle off at noon for a timing belt. Didn’t think it was going to be done the same day. He is a valuable asset to you company.
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for taking the time to provide our dealership with feedback on your recent visit, Aaron. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
