Average
Based on 495 reviews
RockMerch.com3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
RockMerch.com (rockmerch.com) has 495 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
495 approved reviews, newest moderated first
Brad
Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured and claim the carrier lost the package. Stay far away from these guys !!!!
Name W.
I ordered two shirts I received nothing. I didn’t know it was coming from outside the US. I contacted their customer service and they said it was delivered and refused to reply any longer. A total rip-off. I should’ve known better than to buy bootleg merch
Birgit
Never again… Parcel got lost, no response… started PayPal Case… another Package was shipped but Items I ordered were missing… still try to get my payment refunded nearly three month later.
Cheryl C.
My grandson liked the Led Zeppelin T-shirt, but it was a little smaller than I thought it would be
Customer
Fast service and great product
Natty and Daddy S.
I bought a cool sticker. It got here pretty quick. I love it, thank you. I have, however, received one million emails since. I don't love that.
Reed F.
Easier to just provide the text of the latest email I sent to this "company"...and reading their responses to other reviews from frustrated customers tells you all you need to know about this "company"... Hello, Is there anyone there who’s thinking of responding to my request for a refund? Perhaps you’re unaware that you don’t get to keep the money if you have no intention of shipping the product that money paid for…ordered almost 2 months ago…there is absolutely no credible reason that almost two months have passed since I made an order on your website and yet no action has been taken to fulfill the order.. If I don’t hear from someone in the next day or two I’ll just contact my credit card company, provide to them the details of this situation, and request the charge be removed from my account. I recognize this may take some time but it’s not a life changing amount of money and taking weeks or months is just fine with me as long as your company is held accountable for your apathetic treatment of your customers and orders made in good faith… Please advise…
TS
Great products. Good responses to questions.
