Average
Based on 495 reviews
RockMerch.com3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
RockMerch.com (rockmerch.com) has 495 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 47 reviews with 4 stars · Clear filters
I H.
I’d been after this poster for years so excited to discover you stocked it at a reasonable price. Delivery overseas took an age but very happy overall
Reply from RockMerch.comJan 14, 2024
Hi Ian, Thank you for your review and so happy you have the poster you have been looking for! Have a very Happy New Year! RockMerch 🤘
Chele K.
Great merch. Shipping time is a bit slow.
Reply from RockMerch.comJan 6, 2024
Hi Chele, Thank you for the review! We appreciate it! RockMerch 🤘
Ronald S.
Delayed shipping is my only issue. Product was great!
Reply from RockMerch.comJan 6, 2024
Hi Ronald, Thank you for your review and your patience in receiving your order. You absolutely Rock! RockMerch 🤘
Simon K.
I got my shirts after 5 weeks they sent me the wrong one ,one i didnt order but they were great and sent me the correct one immediately Thanks for sending them appreciate the shirts
Reply from RockMerch.comJan 3, 2024
Hi Simon, Your special order was shipped on December 19th on a timely basis; tracking is available in your RockMerch account. It is currently in the AU and is scheduled to be delivered shortly. We have responded to all of your emails. Best Regards and Happy New Year! RockMerch
Klaus P.
es war leider die falsche LP gekommen, ich wollte farbiges Vinyl und bekam normales schwarzes und Reklamation ist da leider zu aufwendig für mich.
Reply from RockMerch.comDec 9, 2023
Thank you for the review! You absolutely Rock! 🤘
Shawn L.
Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the offer of a refund, because with a lot of online merchants they won’t offer that.
Reply from RockMerch.comNov 19, 2023
Hi Shawn, Thank you very much for the updated review!!!! Kind of reminds me of the Waitresses song that winds up with a happy ending!!! :-))) You absolutely Rock!!!! Happy Thanksgiving! RockMerch Hi Shawn, Thank you for taking the time to review us! Have a great day! RockMerch 🤘
SANDRA A.
Overall, liked my purchase. Bought 8 shirts. Shipping takes awhile. One of the items received was the wrong shirt and it was time consuming to get a refund. The other shirts were great. The selection is vast and the prices are fair.
Reply from RockMerch.comSep 11, 2023
Thank you for your review. Did you still want to exchange the one shirt? That would be within policy for an exchange. Thanks!
John M.
Worked well, smooth transition!
Reply from RockMerch.comSep 4, 2023
Hi John, Thank you so much for taking the time to review us. We appreciate it! Best regards, RockMerch
