RockMerch.com Reviews | Read Customer Reviews of rockmerch.com

RockMerch.comReviews of rockmerch.com

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3.5

Average

Based on 495 reviews

RockMerch.com3.5

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About RockMerch.com

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘

RockMerch.com (rockmerch.com) has 495 customer reviews on Folks Told, with an average rating of 3.5 out of 5.

Website: rockmerch.com
Category: Books & Magazines
Listed on Folks Told: 2026

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RockMerch.com reviews

Showing 22 reviews with 3 stars · Clear filters

Asha L.
Apr 12, 2022
Package came late but in good condition
My package came over two months after I ordered it (about 1.5 months after the estimated arrival). The quality of the shirt is great I just wish it could have come on time.
Reply from RockMerch.comApr 12, 2022
Hi Asha, Thanks for the review! We looked up your order and tracking shows it was delivered in mid-January so maybe the post office misdelivered it and then it got re-routed, etc. Well at least you like the shirt! Thank you for your patience! If you order again, I am sure it won't take anywhere close to that amount of time to get to you! Best regards, RockMerch 🤘
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Richard L.
Mar 4, 2022
Crap shoot
Their products vary a great deal in cut and quality. Some are very good, some not so much. Material varies from high to shoddy, shirt by shirt. Size and, especially neck construction/cuffs seem to be the salient QC issues. They are worth the inflated price when they are up to par, and quite overpriced when not.
Reply from RockMerch.comMar 4, 2022
Hi Richard, We appreciate your review. We would be happy to give you a refund for any of the items that did not satisfy your needs. Please email [email protected] and we'll get you set. Best Regards, RockMerch
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Melody W.
Jan 24, 2022
I ordered a ladies diamanté KISS…
I ordered a ladies diamanté KISS t-shirt 2 weeks ago I just got a text that my order was canceled and my card refunded. No explanation no reason. If I didn’t want the t-shirt, I wouldn’t have ordered it.
Reply from RockMerch.comJan 25, 2022
Hi Melody, We apologize. Your item was a special order and rarely they become unavailable and that is out of our control. As soon we learned of this, we issued you the refund. We hope you try us again and we are certain your next experience will be better! Best regards, RockMerch
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Mr QA M.
Aug 14, 2021
Ordered a pre release album
Ordered a pre release album. All you have done so far is take my money and confirmed my order. A bit early to be seeking feedback if you ask me.
Reply from RockMerch.comAug 14, 2021
Thank you for your comments! We will look into the status of your order and follow up with you. Best Regards, RockMerch
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David M.
Apr 28, 2021
I rate a three because of the time it…
I rate a three because of the time it takes to receive the merchandise ordered. My order should have arrived on the 24th and it still has not arrived. USPS is the WORST way to ship anything, even if the shipping is free! The availability of items is great, but it should not take as long as it does to receive your order.
Reply from RockMerch.comApr 28, 2021
Hi David, It looks like your order delivered today. We appreciate and thank you for your patience. Sorry USPS was a bit slower this time around but we have found them to be very reliable overall. Best regards, RockMerch
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daBobber
Apr 27, 2021
Better than most wide selection
The selection is good, quite often the larger sizes are unavailable. Most shirts I've purchased are good quality, however some are the very thin side seam type. That said, I'm mostly satisfied with buying at RockMerch.
Reply from RockMerch.comApr 29, 2021
Thank you for the feedback. If you ever buy something you don't like, let us know and we will make it right! RockMerch
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