Average
Based on 495 reviews
RockMerch.com3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
RockMerch.com (rockmerch.com) has 495 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 47 reviews with 4 stars · Clear filters
wayne
I order a couple of items for Christmas. One was shipped late & the other was never shipped! I was told it was because I order custom items but I knew it was a production problem and probably because it was coming from China!
Reply from RockMerch.comSep 4, 2023
Thank you for taking the time to review us.
Paul H.
Sketchy @ first because it took way to long to receive 2 t-shirts. Other than that great shirts.. 1 was a generic T, the next T was authentic from Alice In Chains merchandise store!
Reply from RockMerch.comAug 12, 2023
Hi Paul, Thank you for taking the time to review us! You absolutely Rock! RockMerch 🤘
Joshua R W.
Merch is good quality. Slow and split shipment, but it all got here in good confition.
Reply from RockMerch.comAug 12, 2023
Hi Joshua, Thank you for taking the time to review us! You absolutely Rock! RockMerch 🤘
John O.
Took awhile Don’t think shirt is straight Little disappointed
Reply from RockMerch.comJul 11, 2023
Hi John, Sorry to hear that John! If you would like an exchange, let us know at [email protected]. Thanks for the review! RockMerch 🤘
GaryC
Fast shipping and printed quality was good. Shirt quality and weight was subpar for the price.
Reply from RockMerch.comJul 8, 2023
Hi Gary, Thank you for taking the time to review us! We appreciate it! If you ever want to return an item, please contact [email protected] RockMerch
roger N.
i placed an order and in three weeks i got it safe and sound, just the way it should be thank you and keep up the great work!!!
Reply from RockMerch.comJun 3, 2023
Hi Roger, You are so amazing to have taken the time to review us. You absolutely Rock! 🤘 RockMerch
Lisa L.
Merchandise is great, love my t-shirts! My only concern is how long it took for my order to arrive and the tracking wasn’t very up to date.
Reply from RockMerch.comApr 13, 2023
Hi Lisa, Thank you very much for your review. We appreciate your patience with us and thank you for your suggestions and for being our customer! You absolutely Rock! RockMerch 🤘
Linda S.
Great selection. Always can find what I want. Problem…I want to redeem points, but no one can tell me how. Frustrating
Reply from RockMerch.comApr 4, 2023
Hi Linda, Thanks for your review! We appreciate it! How to redeem points: Click on Rewards in the top menu on desktop (last item on right) or mobile menu in the left (upper left lines to access the mobile menu). Log in with your RockMerch account or sign up for an account using the email address you use for ordering. It will show your rewards points from all prior orders and all the redemptions you qualify for. Any more issues, just let us know. You can email [email protected] or edit this review and we'll watch it and make sure we address your points redemptions questions. Thanks! RockMerch
