Jon
Understanding when I made a mistake…
Understanding when I made a mistake with a booking in a town 45m away, despite policy able to make an exception and cancel my booking. The tech and site is very good, highly recommend.

Excellent
Based on 35,369 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Jon
Understanding when I made a mistake with a booking in a town 45m away, despite policy able to make an exception and cancel my booking. The tech and site is very good, highly recommend.
Paul S.
Service provided was excellent. Daily updates on my pet were sent. Will use Rover services in the future.
Mark
Rover.com is a super easy website to use and to have communications.
Lynda
Brooke was professional, competent and handled dogs and cat with care and compassion. She communicated daily and gave us a very stress free vacation!
Ana
I got lucky and had a great petsitter for my puppy! She cleaned my apartment well before leaving, too. It was great to come home to clean dishes, fresh sheets, and a calm dog. Rover took the stress away from boarding at a vet's office or a boarding facility that might have reactive or sick dogs, and I could keep my puppy at home where he is comfortable.
DD
Rover.com is very easy to use and has proved to be trustworthy. I like their policy of disguising phone numbers between the sitter and client; it provides a layer of discretion and privacy. It was very easy to make payments for one booking and cancel another booking. I found highly rated sitters quickly and was able to find a very professional cat sitter through the site.
Karolyn D.
I have had a good experience with sitters but the customer service of Rover isn't great and the site and app are frustrating and difficult to navigate.
Reply from Rover.com | Pet SittingOct 18, 2026
Hi Karolyn, we're sorry to hear that this was your experience with Rover and our App. While this is not the typical Rover experience, we take feedback seriously. Our Support Team continues to be available to support you 24/7 at 888 453 7889. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Ryan
Victor
Jordana was truly wonderful with Marley for the entire week that she took care of him. Marley became very fond of her as well. It was a great first experience with Rover, I will definitely continue to use the services.