Excellent
Based on 35,369 reviews
Rover.com | Pet Sitting4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
DEBORAH P.
Wonderful I just need to learn to not give my tip cash every day that they come. I didn’t realize that you would have it at the end. I paid $80 in tip and I didn’t know where to put it other than that it went great
Cheri
I loved the ease of everything with this app
Peggy
It is the first time I've used Rover, and I happen to select Jessica. I read the credentials, and thought she sounded good. I set up a meet and greet with her, and the rest is history. Snoopy loved it there. She sent daily, updates and photos. If I need someone again, I will definitely track down, Jessica. She was also very close to where I live, which was a bonus.
Carolishca
When I was looking for a pet sitter for my cat, my friend strongly suggested that I contact Rover.com to choose from the myriad of pet sitters on the site. At first, I went to three other organizations. One that never called me back. The second one sent me two pet sitters, one of whom I would have chosen, only to find out a few days later that he was leaving the company. The third one sent me someone new on the job, and her mentor never showed up for the meet-and-greet. I finally contacted Rover. I was impressed by the number of pet sitters out there, though not as many are cat sitters or advertise as such. I like that the pet sitters are categorized and that there are reviews available to read. I also like the fact that the pet sitters write their own profiles. I like that Rover requires detailed and important information from the pet parent. I also like that Rover has a guarantee service program. That makes me feel comfortable. As well, the information on the website is easy to navigate.
Donna
Easy to book. Great placement. Reasonable price. Bella came home happy.
Mary C.
This was my first time using Rover. Site was easy to navigate. Found a great dog walker I would use again.
Carleen
Paid for 2 drop ins and they only came once. When I got home my cats had no food in their bowls. Will never use rover again
Reply from Rover.com | Pet SittingJul 31, 2026
Hi Carleen, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lynn
Johanna
Easy, user friendly, and secure
